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Reviews (181)
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All reviewshome away from homenice amenitiesbreakfast optionsgreat conceptmini kitchenfront deskwifi speedlonger staywaffle makerdining tableliving roomgreat familyfuture tripsevery staff membergreat kitchenclose to kemah boardwalkjust like home
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28 - 33 of 181 reviews
Reviewed 28 January 2018

Electrical outlets did not work in kitchen x3, could noy use coffee maker in kitchen. Bathroom sink loose/not securely attached to sink. Bathroom sink stopper did not work making it difficult to shave. Have pictures of all, and told/showed front desk. They were going to repair while thre but it was during time I had do not disturbb on door.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank josephmZ8993PI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco R, General Manager at Home2 Suites by Hilton Houston Pasadena, responded to this reviewResponded 29 January 2018

Dear josephmZ8993PI,

Thank you for your feedback about your most recent stay with us. Please accept my sincerest apologies for us dropping the ball on the maintenance. I have addressed the issues with my team so that we can prevent them from happening again in the future. We hope that next time you're in town, we can welcome you back home.

Sincerely,

Marco Rodriguez
General Manager
Home2 Suites by Hilton Houston Pasadena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2018

Highly recommend this location. The beds we're very comfortable. I had ample room to work at my desk. The kitchenette was well equipped and was able to prepare some of my meals. The coffee was exceptional.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
1  Thank Jan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco R, General Manager at Home2 Suites by Hilton Houston Pasadena, responded to this reviewResponded 29 January 2018

Dear Jan K,

Thank you very much for your feedback about your recent stay with us. We are glad you enjoyed your stay and our coffee! (we all love the coffee too!). We hope to welcome you home again soon!

Sincerely,

Marco Rodriguez
General Manager
Home2 Suites by Hilton Houston Pasadena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2018

highly recommend this facility. the staff is very engaged, the rooms are flawlessly maintained. very comfortable beds that match the nice modern style. That last part is extremely important to me. too many hotels spend money doctoring up the facility and yet fail in comfort of the beds a couches. this place has them both.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
1  Thank givvens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco R, General Manager at Home2 Suites by Hilton Houston Pasadena, responded to this reviewResponded 29 January 2018

Dear givvens,

Thank you so much for your feedback about your stay with us. We are glad you enjoyed your stay and found our beds and couches super comfy. A good night sleep is always important, no matter where you are. We hope to welcome you home again soon!

Sincerely,

Marco Rodriguez
General Manager
Home2 Suites by Hilton Houston Pasadena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018

Team went above and betting to make my stay feel just like home.. very happy with service and room comfort. Breakfast and amenities. Thank you home 2 sure yes for making this a great holiday..great job!!!

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
1  Thank L0928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco R, General Manager at Home2 Suites by Hilton Houston Pasadena, responded to this reviewResponded 8 January 2018

Dear L0928,

Thank you so much for your rave review! We are so glad you enjoyed your stay and our accommodations. We aim to go above and beyond to make sure our guests have a memorable experience. I'll share this with the team. We can't wait to welcome you home again soon!

Sincerely,

Marco Rodriguez
General Manager
Home2 Suites by Hilton Houston Pasadena

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Reviewed 3 January 2018

It was a Perfect location. Their service was great. Sleeping was Comfortable. The price was affordable. They were very respectful and very accommodating. It was actually a home away from home. I would recommend this hotel to anyone.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
1  Thank elial2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco R, General Manager at Home2 Suites by Hilton Houston Pasadena, responded to this reviewResponded 5 January 2018

Dea elial2018,

Thank you so much for your fantastic review! We are so glad you enjoyed your stay and our accommodations. I'll be sure to share with the staff what a great job they did! We hope to welcome you home again soon!

Sincerely,

Marco Rodriguez
General Manager
Home2 Suites by Hilton Houston Pasadena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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