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“Skip this place”

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Quality Inn & Suites
Shreveport, Louisiana
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Skip this place”
Reviewed 15 August 2005

My experience with this roach infested hotel began at DFW when my slight was cancelled and the airline made a reservation for my party here. After an hour and a half of waiting for the shuttle and 4 phone calls to the motel a van was finally sent at 11pm. The desk clerk said the van driver came through 4 or 5 times which was a lie since no one ever saw it in our party for the hour and a half that we waited. The outside is dingy and rundown and the rooms were dirty. When we went to speak with the manager in the morning he wasn't there. Skip this place and go on down the road

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eeyoreluvr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
A TripAdvisor Member
Reviewed 4 September 2003

We arrived at the hotel (if you want to call it that) around 10:00. It took at least 20 minutes for us to get checked in. When we went to our room, the air conditioner was turned off. It was so hot in there. By the time we got everything unpacked and in the room, it was almost 11:00. We had to be up the next morning early because our son was in a soccer tournament. When we called the front desk to let them know we were burning up, they really acted like it was not their problem. It was too late to change rooms - our kids were already in bed. Our room did not cool off until about 3:oo that morning. When my husband went to the front desk the next morning to complain, all the front desk person would say was "Sorry, the manager is not here and there is nothing I can do". We stayed 3 nights and the manager was never there when we needed something. Also, the key would never work to our door - almost everytime we had to walk to the front desk to get it reprogramed (we were at the back of the motel - on the 2nd floor). We told the front desk everyday how unhappy we were and they never offered us anykind of compensation. The reason we did not move after the first night was because the entire soccer team was staying here and we wanted to stay with them. Also, this website shows rooms to be $49 per night and they charged us $59 per night (and my husband works for the government and when we ask for the government rate - they could not give it to us because the manager was not there). So if you are planning to come to this area, I suggest finding somewhere else to stay.

Stacy Miller

Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 8709 Airport Freeway, North Richland Hills, TX 76180-7603 (Formerly N.E. Mall Inn & Suites)
Phone Number:
Region: United States > Texas > North Richland Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in North Richland Hills
Price Range (Based on Average Rates): €
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Get your money’s worth at the Quality Inn & Suites® hotel in North Richland Hills, TX, located near NRH2O Water Park and Nytex Sports Centre. Our hotel is a short drive from a variety of such popular attractions as: -Fort Worth Historic Stockyard -Bass Performance Hall -AT&T Stadium and Globe Life Park -Six Flags Over Texas -Texas Motor Speedway -Fort Worth Zoo You can depend on our hotel for all of the amenities you expect and genuine service from people who are professional, responsive and friendly. Enjoy such additional amenities as: -Free hot breakfast -Free WiFi -Free coffee -Free Guest laundry -24-hour Business Center Quality Inn & Suites offers more than the typical affordable hotel: you get more for your money with our “Value Qs.” From premium bedding and a refreshing shower to hot breakfast and friendly service, it all adds up to real value for you. Your room has everything you need to relax, including a flat-screen TV, hair dryer, iron, ironing board and more. Affordable, enjoyable, and great for business travel, a weekend getaway, or a vacation — our Quality Inn & Suites hotel in North Richland Hills, TX makes it easy to make the travel memories that matter. ... more   less 
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Also Known As:
Best Western Ne Mall Inn & Suites Fort Worth Hotel North Richland Hills
Best Western Ne Mall Inn And Suites Fort Worth
Best Western North Richland Hills
North Richland Hills Best Western

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