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“Excellent location and comfort”
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Very good
15 reviews
VIEW FROM THE BALCONY
KITCHEN / LIVING ROOM
KITCHEN / LIVING ROOM
KITCHEN / LIVING ROOM
VIEW FROM THE BALCONY
VIEW FROM THE BALCONY
BALCONY
KITCHEN / LIVING ROOM
KITCHEN / LIVING ROOM
THE KITCHEN
The main bedroom after renovation
The main bedroom after renovation
The main bedroom after renovation in June 2016
BEDROOM 1
BEDROOM 1
BEDROOM 2
BEDROOM 2
The bathroom after renovation
The bathroom after renovation
The bathroom
The bathroom
The bathroom after renovation in June 2016
ELEVATOR
AREA OF THE COMPOSTELA
AREA OF THE COMPOSTELA
AREA OF THE COMPOSTELA
CHILDREN POOL
THE CHILDREN SWIMING POOL
THE CHILDREN PLAYGROUND
THE PLAN OF COMPLEX
VIEW FROM THE BALCONY
Near at  the apartment
VIEW FROM THE BALCONY
VIEW FROM THE BALCONY
VIEW FROM THE BALCONY
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 5
Playa de las Americas, Tenerife, Canary Islands

Reviews from our community

Very good - based on 15 reviews
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Reviews from our community

Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
English first
Italian first
Swedish first
Any
English first
DianeLS
Stamford
Level 6 Contributor
101 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Good view but pricey service charge and bad colour scheme”
Reviewed 11 May 2016 for a stay in April 2016

Booking the apartment through Holiday Lettings was easy and the owner was quick to respond to emails.

I booked the apartment in the Compostela complex as my sister and I wanted to stay in the area and, having stayed in an apartment on the same floor but overlooking the pool, I knew the sun beds were free, the complex clean plus a supermarket and restaurant on the ground floor.

As women of an age we were visiting for a few days of relaxation, time in the sun and a chance for meals out and shopping – all of which are good in this area. It was our eighth visit so we know the place well!

When we arrived at the apartment we had to provide the owner’s representative with, as already advised by the owner, 25 Euros per person for cleaning and a £200 deposit for breakages. This is made clear on the Holiday Lettings listing and has to be made in cash.

The agent ran through the do’s and dont's of the apartment stating that when departing all washing up must be done and put away, apartment left tidy, oven clean and the washing machine door left open. I understand not everyone is considerate so instructions need to be given but for mature women we felt like teenagers being given a lecture.

We also considered the 50 Euros cleaning charge excessive as the apartment was dusty with clumps of fluff on the floor and the one full length mirror (behind the sofa) in the main bedroom was dirty. We could only presume the money was for laundry (towels and sheets) but this was not made clear. Considering this the cost of the apartment was above what I’d previously paid for a much larger place with comfortable and decent furnishings (no cleaning bill and a £50 security charge).

The orange, red and pink was a colour combination we quickly despised (so much orange!) we would have much preferred a neutral setting and because of this we spent as little time as possible in the place. The beds were comfortable however the single bed sheets had a hole in them. The furniture was mainly from Ikea and three of the table lamps were the £2.95 plastic variety – cheap and unlikely to break but yet had a failed bulb! The DVD player remote control had no batteries – the back had been left open by the previous occupant but not replaced.

Again small things but it would be nice not to have these niggles and I wouldn’t necessarily point these out but with the owner being so keen to have it left neat and tidy I feel it’s only fair to highlight problems in return.

There were only two mugs in the cupboard and the apartment sleeps a maximum of 5 people (sofa bed in living room). There was a delicate tea service in the cupboard under the television but these were liable to break – not ideal and we were thinking of our security deposit! There was just one small towel in the kitchen (no tea towel or spare), no tea bags nor sugar left behind by previous occupants and only one nearly empty loo roll – not a problem as supermarkets nearby but wouldn’t it have been nice to leave a few things for the occupants to make them feel welcome?

The view from the balcony is the best feature of the apartment although the space is not big enough for more than a table and two plastic chairs. If you venture upstairs there is a large terrace which is great for catching full sun - you would just need to carry one of those chairs up.

Would we stay again? As a last minute booking it was adequate but no we would not book again. Despite Compostela Beach resort being ok the apartment was sadly just a place to sleep and not good enough for relaxing or enjoying spending time in.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The view from the balcony
Liked least: The £240 security and cleaning price
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 May 2016
Dear Diana,
Thank you for your feedback. It will help us to improve our services. We are very sorry that our apartment didn’t bring you satisfaction. We personally like it very much and spend there our holidays with pleasure.
We are very sorry if we offended you in any way. All guests are different, some read the instructions and some no, and we think it’s better to repeat them to avoid any misunderstanding.
With regards to the color of the apartment, you could see the photos on the web site. Many people including myself consider orange kitchen and beige color of the walls attractive.
Anyway it’s already arranged renovation of the apartment in June. The bathroom will be totally reformed, the main bedroom will be updated and color of the walls will be light, but the kitchen will stay the same color.
With regards to light bulbs, batteries for remote controls and towels we are very sorry, but these details could be sorted immediately by contacting the key holder.
We react immediately to all call out from the clients as we want to satisfy all the needs of our guests.
Until now nobody complained about lack of china, but we already arranged to buy new cups.
We totally agree that the toilet paper and welcome packs should be in the apartment and we will keep an eye on this.
Once again please accept our apologies for any inconvenience during your stay
Kind regards, Evgeny
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
72jka
Tampere, Finland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent location and comfort”
Reviewed 27 December 2014 for a stay in December 2014
4
people found this review helpful

Top-quality spacious apartment with beautiful sea view, next to Vistas beach, at the heart of Playa de Las Americas, the sunny side of Tenerife Island. In addition, Compostela Beach hotel complex provides additional services: kids club, restaurant and dining services with moderate pricing and high quality. We think price/quality in this flat is really good, and its location is simply the best in the Island of Tenerife. Don’t go far away to some small village – get to the “heart” of the island, and enjoy your holiday to the fullest extent.

Remember to visit the "must" attractions: The island of "La Gomera" (ferries leave from nearby Christianos harbor) and Siam Park, the most exciting waterpark in EU region! One week will not be enough to tour everything you want to see in Tenerife.

Definitely an apartment to book again. Just don’t want to recommend it too much for others so that there will still be availability to us for the next visit. No negative word to say, really.

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikett
Moscow, Russia
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice and comfortable apartment near the ocean”
Reviewed 5 November 2014 for a stay in November 2014
2
people found this review helpful

What can I say about this apartment: nice, comfortable, with good new furniture. There are everything you need: plates and dishes, coffe and tea, washing machine and iron, beach umbrella and so on. There is a balcony with good seaview. The beach is 2 minutes by foot. Aroud there are a lot of restaurants and shops. It's very good initial point for travelling to different sights in Tenerife. We stayed there with one child. The small bedroom is very suitable for the child. We took pleasure to stay there.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pelleogun...
Stockholm, Sweden
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 June 2016 for a stay in December 2015
Google Translation

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Läget.
Liked least: Betala för Wi-Fi
Travelling group: Med partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
28 Oct 2016
Thank you very much for a review. Best Regards, Evgeny
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rosy G
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 July 2015 for a stay in July 2015
Google Translation
1
person found this review helpful

Visit was for: Piacere
Travelling group: In famiglia
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 Jun 2016
Dear Guest, the apartment has air conditioner at moment. Best Regards, Evgeny
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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