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1,768
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108
70
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All reviews plunge pool pianist playing mare nostrum resort the hard rock cafe mediterranean hotel on arrival sea view sister hotel glass of champagne breakfast was amazing top floor lovely hotel superior room bed and breakfast basis chocolate fountain gala dinner safari centre
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Reviewed 21 October 2017 via mobile

Booked a plunge pool room for me and my wife, well worth it, as it was total relaxation, really really quiet hotel, and only a 2minute walk to all safari centre restaurants, shops, and local bars with entertainment, superb location, breakfast is good, hotel is spotlessly clean. Would highly recommend.

Date of stay: October 2017
Trip type: Travelled as a couple
3  Thank LeeLouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017

Excellent location with great choice of restaurants just across the road. We had rooms overlooking the pool. The rooms are very clean but a little dated. The rooms are behind the main strip so the music from a nightclub was very loud and went on until 2am. If you are given rooms number 7203 or 7205 ask to be moved if you want a good nights sleep. The breakfast buffet was excellent with plenty of choice. The hotel only has a small bar that closes every night at 11pm. Also aircon and safe are free but the fridge is locked and you have to pay almost €3 a day to use.

Date of stay: October 2017
Trip type: Travelled with friends
Thank Martina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017 via mobile

From the moment we arrived we knew we had picked the right hotel. We was greeted with a glass of champagne an lovely friendly smiles from the desk staff.our suitcases we're took to our room. The rooms were lovely an clean . Breakfast was out of this world everything you could want for breakfast. The outside was very clean the pool was fantastic. There is enough sunbeds for everyone. The gates around the hotel are locked so you need a card to get in an out so you feel safe . You walk right out onto the beach. Excellent hotel all the staff from reception to bar staff to restaurant staff to the cleaners. An you life saver at the pool are a credit to your company thank you for a lovely holiday.

Date of stay: October 2017
Trip type: Travelled with friends
Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this reviewResponded 24 October 2017

Dear Julia T,
I would like to thank you for sharing your comments with other travelers . We are truly happy to know that your stay with us was pleasant and that our staff and facilities were up to your expectations. Comments like this, give us the energy to continue working hard on all the improvements to show all our guest in future visits. I will transmit your comments to all departments and we look forward to welcome you in our hotel soon.
Warmest regards, Alejandro Crespo, General Manager of Mare Nostrum Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

The hotel is in need of some refurbishment, our room overlooking pool had paint flaking off ceiling but promptly cleaned up
Hotel very quiet in day but more noise at night than would have expected
Breakfast excellent ,everything you need,could do with more outside seating
Location brilliant
Staff very good
Suited us who only use hotel as a base but not the cheapest around
If we had kids would use Mediterranean next door

Room tip: If you have sea view it will be quieter at night from music in los americas
Date of stay: October 2017
Trip type: Travelled as a couple
Thank jandj442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017 via mobile

Excellent location, good selection in buffet breakfast, staff friendly and helpful .. and rooms cleaned every day.
This is our 2nd visit.. and it won’t be our last..
Not so many children running about as you get in other hotels..

Date of stay: October 2017
Trip type: Travelled with family
1  Thank Jamie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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