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Cleopatra Palace Hotel
Reviewed 10 November 2012

We have just got back from a week at this hotel half board. This hotel is in a great GREAT location, it is just steps away from the lovely beach and minutes walk away from restaurants, bars, shops. We had a pool view and after reading many reviews I would say this is definitely the most quietest part to have a room so I would opt for a room with pool view. We found our patio door would not look and although I was not too worried about it I felt the need to ring down to reception.as I didn't want them to think we had broken it! Within a few hours a maintenance man rang our door, walked straight in and fixed it there and then within about 30 seconds, great service! The food as most people are saying is very much the same sort of stuff but was tasty! I was impressed with the breakfast, you can have omelettes and eggs cooked however you like there and then in front of you. Plenty of choice too! On the Monday evening we watched a show called "Time Of Your Life" this was free and included a free drink by the Roman pool. I thought this was a fantastic show and was put together by the staff! I thought all the staff were extremely friendly and would do their best to help you whenever possible. I thought the Hotel could do with updating a little but was very very clean and the maid service was excellent. Overall we really enjoyed our stay here.

Room Tip: Gentleman- ONLY long trousers when you eat dinner in the evening and get a room by the pool for peac...
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  • Stayed: November 2012, travelled as a couple
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1  Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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A Holiday Lettings verified reviewer
Welshpool, United Kingdom
5612
Reviewed 10 November 2012

  • Stayed: October 2012, travelled solo
    • Value
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1  Thank A Holiday Lettings verified reviewer
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 9 November 2012

Hi we stayed at this hotel from the 2nd Nov to the 9th the hotel was great spotless room service daily our room for the money good but no tea or coffee making facilities! we had to ask for kettle and if you asked room service they would charge us 5 euros after buying tea bags sugar they could charge for using a fridge the best is still to come breakfast what a bad joke the water for a cup of tea or coffee never hot enough the actual breakfast never hot enough to eat the last two mornings my partner had cereal and fruit! by the time we got our plates back to the table everything was cold lovely food wasted!

Room Tip: rooms near main street too noisey we had to change
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  • Stayed: November 2012, travelled as a couple
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2  Thank andythegoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2012

Stayed here in Oct for a week, nice place but what a smell from the plugs in the sinks. Im sorry but its not worth the star rating. We went for breakfast one morning and the table was absolutely disgracefull, butter smudges, spilt suger and crumbs all over. We went b&b to Golf Del Sur in Tenerife last year and it was half the price and much nicer, in fact we chose to back there in April. We would of went back to Cleopatra Palace but to be honest between the 2 I would choose the 1 in Golf Del Sur all day long.

  • Stayed: October 2012, travelled as a couple
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1  Thank ft1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

The only plus point about this hotel is the location. Very central to restaurant bars etc. Our negitives are that the hotel is dated, net curtains should be binned - or at least taken down and washed! The beds are SO uncomfortable. There is no atmosphere around the pool area. The staff are 'just' about pleasant. We asked for an adaptor - had to call 3 times for one- eventually received one 6 hrs after the 1st phone call. For the star rating it is given we went into a number of other hotel and the difference was remarkably different. first time in tenerife and Would we stay at this hotel again ? no. Over priced and dated.

Stayed: November 2012, travelled as a couple
3  Thank Gaahead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cleopatra Palace Hotel

Address: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Family Hotel in Playa de las Americas
#6 On the Beach Hotel in Playa de las Americas
#7 Spa Hotel in Playa de las Americas
#9 Romantic Hotel in Playa de las Americas
#11 Luxury Hotel in Playa de las Americas
Price Range: €123 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cleopatra Palace Hotel 4*
Number of rooms: 431
Official Description (provided by the hotel):
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility. ... more   less 
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Also Known As:
Cleopatra Hotel Tenerife
Hotel Cleopatra Palace
Cleopatra Palace Tenerife
Cleopatra Palace Hotel Tenerife/Playa De Las Americas

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