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All reviews block b veronica's strip veronica strip noisy at night pool area bed and breakfast sea view light sleeper quiet room night life sea front plug sockets plenty of choice high floor bars and restaurants young people great holiday
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Reviewed 8 August 2018 via mobile

Been there i last year , staff very friendly , room was clean and comfortable, only one thing food little bit bored , view from our balcony was amazing ! Location also superb close to beach to shops, party next to hotel , some people can say it was to loud but i didn’t have any issues at all !

Stayed: September 2017, travelled as a couple
1  Thank Mar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier C, Director de Relaciones Públicas at Sol Tenerife, responded to this reviewResponded 14 August 2018

Dear Mar P,

Thank you very much for your kind words and for taking the time to share your experience with us. We are very happy to know that you enjoyed your stay at the Sol Tenerife and that you felt so comfortable.

We really appreciate honest reviews like yours, our first commitment is to deliver the best service to our guests, we are more than delighted to read that in this occasion we did it.

Thank you for highlighting our wonderful views of the ocean and the attention of our staff, who strive every day to achieve the satisfaction of our customers.

Thank you once again, we are willing to welcome you again and please do not hesitate to contact us in advance regarding any special requests you might have for your next visit.

Thank you very much.

Guest Exerience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

The rooms are basic but clean. The nightly entertainment is the worst I have experienced and we have travelled a lot. Food is basic. Bath doesn't get cleaned daily, holes in bath towelsand crackes in floor tiles. The hotel apparently waa refurbished but feels old and worn out.
Find a another hotel, would not recommend if you're coming as a family but fine for youngest who want to party all night and sleep all day.

Stayed: August 2018, travelled with family
4  Thank hertsbabe2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier C, Director de Relaciones Públicas at Sol Tenerife, responded to this reviewResponded 17 August 2018

Dear hertsbabe2018,

Firstly we would like to thank you for electing Sol Tenerife for your recent holiday, as well for the time that you have taken in order to share your experience on TripAdvisor.

We want to apologize for not having met your expectations, in the same way, we will consider your comment to keep improving.

With the expectation of seeing you again to change your option on our hotel, we will keep your disposition ready for any request you may have.


Thank you very for your comments, we hope that you change your mind and that you will visit us again in the future, in that case we will be at your complete disposal for any requests that you might have.

KIndest regards,

Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

The hotel absolutely doesn’t conform to the quality stated. The pictures placed at the web-site were made at least 10 years ago. The quantity of the services provided doesn’t correspond with their quality. The staff is impolite. The hotel is overrated and overpriced.
The bed in our room was broken. Water closet didn’t work properly. The furniture in the room was old and scratched. So called ‘clean’ towels were with non-washed off spots. The bed-clothes and the towels during our staying at the hotel (5 days) were not changed.
The hotel is located at the area of bars and night clubs plus from early morning till the late-night music roars at the territory of the hotel.
At the end we were almost robbed at the territory of the hotel, and rather than calling the police the staff was just passive witness saying that it’s not their responsibility.
After this incident we three times asked receptionist to call for the administrator / manager but they didn’t provide us with such opportunity.
Such inappropriate behaviour is unacceptable if the hotel values its reputation.

  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Ольга И
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier C, Director de Relaciones Públicas at Sol Tenerife, responded to this reviewResponded 17 August 2018

Dear Ольга И,

Firstly we would like to thank you for electing Sol Tenerife for your recent holiday, as well for the time that you have taken in order to share your experience on TripAdvisor.

We want to apologize for not having met your expectations, in the same way, we will consider your comment to keep improving. With the expectation of seeing you again to change your option on our hotel, we will keep your disposition ready for any request you may have.

Thank you very for your comments, we hope that you change your mind and that you will visit us again in the future, in that case we will be at your complete disposal for any requests that you might have.

Kindest regards,

Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018

Absolutely fantastic and friendly hotel, the staff made us really feel welcome when we first arrived with a glass of champagne. They also gave us a bottle of champagne each for our birthdays. Beautiful Hotel, food extremely good and the entertainment was class. Just on the beach front near all the amenities, enjoyed a cocktail or two which were superb. I would highly recommend this Hotel to anyone who wishes to stay in Tenerife.

Room Tip: get a room with a sea view
  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier C, Director de Relaciones Públicas at Sol Tenerife, responded to this reviewResponded 8 August 2018

Dear Margaret H,

Thank you very much for your kind words and for taking the time to share your experience with us. We are very happy to know that you enjoyed your stay at the Sol Tenerife and that you felt so comfortable.

We really appreciate honest reviews like yours, our first commitment is to deliver the best service to our guests, we are more than delighted to read that in this occasion we did it.

Thank you for highlighting our staff, who strive every day to achieve the satisfaction of our customers.

Thank you once again, we are willing to welcome you again and please do not hesitate to contact us in advance regarding any special requests you might have for your next visit.

Thank you very much,

Best regards,

Guest Experience Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2018 via mobile

This is the second time at this hotel and again had a very nice visit.
Hotel was very clean.staff very help full.
Food was even better than last year
Entertainment wasn't that good so we went out and had a look round las americas. would I go back .. YES

Stayed: June 2018, travelled with friends
Thank AlisonM2815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier C, Director de Relaciones Públicas at Sol Tenerife, responded to this reviewResponded 8 August 2018

Dear Alison M,

Thank you very much for your kind words and for taking the time to share your experience with us. We are very happy to know that you enjoyed your stay at the Sol Tenerife and that you felt so comfortable.

We really appreciate honest reviews like yours, our first commitment is to deliver the best service to our guests, we are more than delighted to read that in this occasion we did it. We are very happy to read that you had a pleasant stay, our employees always try to give their best and I’m glad that you felt pampered from them.

Thank you once again, we are willing to welcome you again and please do not hesitate to contact us in advance regarding any special requests you might have for your next visit.

Thank you very much,

Best regards,

Guest Experience Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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