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Reviewed 2 January 2017 via mobile

The site was really nice and the staff very friendly. However our visit was spoilt by a really cold pool. We had specially chosen Green Gardens because we were travelling with 2 young children and it was supposed to have a heated pool. It spoiled our holiday because they couldnt swim for more than a few minutes before getting too cold. The staff said the heater was broken but we were there for 2 weeks and it was the same for the whole time.

Date of stay: December 2016
Trip type: Travelled with family
4  Thank andreabW208RP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded 16 January 2017

Dear guests,

Thanks so much for taking your time to review. It is nice to come to our site and read reviews like yours. Absolutely brilliant! It is a big pleasure to read you enjoyed so much and that we have reached your expectations.

We appreciate your kind words about our resort. Have a big hug from all the staff and Management.

Please, in your next reservation contact us directly: green@grupogolfresort.com.

Best wishes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2017 via mobile

We arrived just before Christmas. The weather wasn't brilliant for the first couple of days but that didn't matter, it picked up and was very pleasant, not too hot.
The bar was open all day, the food was good and the staff excellent, very attentive and so friendly. I would like to thank them all from reception, bar, restaurant and cleaners, all brilliant.
The resort is about a 20 minute walk from Playa de las Americas. We walked there every day, walked along the front and back, lots of places to have coffee, eat and generally chill out. There are lots of shops ranging from souvenirs to high end clothing, something for everyone.
Our accommodation was very nice, we overlooked the golf course, having an outside area with table and chairs. The bungalow had a bedroom, with lots of storage, a large bathroom with a big shower. A kitchen and a lounge area with sofa and table and chairs. The kitchen was pretty well equipped, we were happy that we were able to make tea and coffee for ourselves and there was a fridge freezer, oven and two ring job, plus microwave. If you are self catering this is ideal. We were all inclusive and very worth while.
The pool was good, split in two, one part being heated which was the most popular! There is also a pool for smaller children, there was also a lifeguard on duty.
There was entertainment most nights, which was great. We enjoyed this and stayed around. I believe that it is just as good in the summer. Everyone seemed to enjoy the evenings.
I was sad to leave and hope to go back again.
Thanks to all those that made our stay so enjoyable.
Happy new year

Date of stay: December 2016
Trip type: Travelled as a couple
Thank Vivian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded 3 January 2017

Dear guests,

Thanks so much for taking your time to review. It is nice to come to our site and read reviews like yours. Absolutely brilliant! It is a big pleasure to read you enjoyed so much and that we have reached your expectations.

We appreciate your kind words about our resort. Have a big hug from all the staff and Management.

Please, in your next reservation contact us directly: green@grupogolfresort.com.

Best wishes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2016

I love this hotel, the grounds are beautiful and surrounding area. The staff are very friendly, and polite. They made our stay a fun, but relaxing our every need catered for. The food was fresh, and tasty with lots of varied choice.A huge thank you to Vera, Katy, Pollyanna and helio. Thanks so much for making our holiday so very very nice.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank sassyrose1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Director General at Green Garden Resort & Suites, responded to this reviewResponded 30 December 2016

Dear guests,

Thanks so much for taking your time to review. Fantastic review! We are all so happy to read that you enjoyed so much and had a lovely stay with us.

We strive hard to make our guests happy and it is great when recognised. Have a big hug from all the Be Happy Staff and Management and hope to see you back soon with us.

Please, contact us in your next reservation: green@grupogolfresort.com.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2016 via mobile

This was our second visit to this amazing place.... We spent 10 nights here, everything was absolutely faultless again and every member of staff couldn't do enough for us!! Special mention to Katy, Billyanna, Verro, Helio, really helped make our time enjoyable. Definitely coming back in 2017!! Anyone considering trying this place, you will not be disappointed!!

Date of stay: December 2016
Trip type: Travelled as a couple
2  Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded 30 December 2016

Dear guests,

Thanks so much for taking your time to review. Fantastic review! We are all so happy to read that you enjoyed so much and had a lovely stay with us.

We strive hard to make our guests happy and it is great when recognised. Have a big hug from all the Be Happy Staff and Management and hope to see you back soon with us.

Please, contact us in your next resrvation: green@grupogolfresort.com.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2016 via mobile

I was at Green Garden Resort and suites with my family, age 2 to 82. We all loved this beautiful and relaxing Resort - friendly and serviceminded staff, perfect rooms, very clean surroundings and delucious food!!
I would love to go there again sometime and I give staff and Resort my highest recomendations!

Date of stay: November 2016
Trip type: Travelled with family
1  Thank Carine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recepcion G, Director de Recepción at Green Garden Resort & Suites, responded to this reviewResponded 26 December 2016

Dear guests,

Thanks so much for taking your time to review. Fantastic!! We are all delighted that you enjoyed so much and we have reached your expectations. We appreciate your kind words about the staff and resort and hope to see you back soon.

Have a big hug from all the staff and Management. In your next reservation please contact us directly: green@grupogolfresort.com.

Best wishes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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