I was really impressed with the accommodation at the hotel. We stayed in a 2 bedroom bungalow with air con. It was perfect for our needs. Having been informed by Thomas cook of work being done on a new supermarket on the complex I was nervous and so emailed ahead to request a room away which was listened to. We were a family of 4, myself and my husband, my mum and our little 2 year old. Having the 2 bedrooms was perfect, we all had our own space and once our little one had gone to sleep we had the living space and outside area to relax in.
The check in procedure was seamless, they even have a self serve check in area to assist in busier times.
We stayed on a self catering basis so I am unable to rate the all inclusive option. We did eat at the restaurant one evening and found the children's option in particular to be very good. They had their own buffet area at a lower height to allow them to choose their own, great idea! We also used the snack bars for lunch on a couple of occasions and we were pleased with the selection and price. There are plenty of restaurants close by if you are self catering and taxis are really cheap if you wanted to venture further afield.
There are plenty of sun loungers for everyone and we didn't really notice any unfair reserving of them. There are two different pool areas for all to enjoy. The children's splash area was brilliant with a smaller pool to play in. Both pool areas have a bar/ snack area and toilet facilities.
Every area of the hotel was spotless, there are plenty of staff around whether entertainment, cleaning or pool safety I was confident if we did experience any problems it would be dealt with quickly. We did have ants in the room when we arrived however I think the cleaner must have informed reception as a gentleman came round to fix it soon after we arrived and it was resolved.
I would recommend this resort to anyone thinking of visiting the area with a family. It is a very family orientated hotel and so may not be the best choice for a couple or young groups. We don't really have to leave the hotel as their is plenty going on. We did visit maspalomas beach on the free bus provided by the hotel which is beautiful and I would recommend a visit.
Thank you for a great holiday.
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- Also Known As:
- Parque Cristobal Gran Canaria Hotel Playa Del Ingles
- Parque Cristobal Hotel
- Hotel Parque Cristobal
- HD Parque Cristobal Gran Canaria Playa Del Ingles