We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Cordial Biarritz Bungalows(Playa del Ingles)
Free cancellation until 26/07
Book now, pay at stay
US$219
Booking.com
View Deal
  • Free Parking
  • Pool
Seaside Sandy Beach(Playa del Ingles)
Free cancellation until 22/07
Book now, pay at stay
US$217
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Bohemia Suites & Spa(Playa del Ingles)
US$241
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Occidental Margaritas(Playa del Ingles)
US$172
US$166
Expedia.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
AxelBeach Maspalomas(Playa del Ingles)(Great Value!)
Free cancellation until 28/07
Book now, pay at stay
US$113
US$104
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of US$120/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$170
US$156
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$227
US$121
Expedia.com
View Deal
  • Free Parking
  • Pool
Savings alert! 37% below average rates

The price you found is 37% lower than this hotel's average rate of US$191/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Hotel Maritim Playa(Playa del Ingles)
US$123
Booking.com
View Deal
  • Pool
  • Restaurant
Hotel Nayra(Playa del Ingles)
US$252
Cancelon
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Apartamentos Dorotea(Playa del Ingles)
Free cancellation until 27/07
US$599
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (928)
Filter reviews
928 results
Traveller rating
433
343
116
24
12
Traveller type
Time of year
LanguageAll languages
More languages
433
343
116
24
12
Show reviews that mention
All reviewsrooftop barsea viewleaking showerhalf boardartificial grasslovely hotelcomplimentary bottle of cavabranded spiritsbathroom windowsalt poolastro turfthe ground floorplenty of choicefew cocktailshot plategran canariaall inclusive drinks
Filter
Updating list...
49 - 54 of 928 reviews
Reviewed 3 April 2018

It is a nice hotel and clean.
Negatives
Worst aspect is the design of some of the rooms, unfortunately the one I had. As the communal balcony rightly so is well lit, if you have a room with a shower, this means that the light from that balcony shines directly on to the pillow area of the beds. That means it shines on you all night long and unless you routinely sleep with the light on, this is very disruptive and wakes you up a few times in the night. Coupled with guests who leave the TV on all night so you can hear it, means that sleep quality is poor. It was the worst aspect of this hotel. It could be solved by changing the door to the shower room or actually just making the room like some of the other rooms. This fact alone actually means I cannot rate the overall rating any higher than poor as it overwhelms the whole stay. Reception may have spoken to the room about the TV but it made no difference
The seats in the lounge/bar area are very uncomfortable.
The cooked mains should have been much warmer, the pasta was particularly luke warm so avoid.
Claimed that the system for charging to your room wasn't working, so had to pay every night for drinks with the meal - odd that it failed to work for 6 out of 7 days!
Positives
General experience of the staff is that they are helpful and friendly.
Stepped in effectively when smoking in a non-smoking area.
Some free events were good fun.
Good choice of buffet food, and a policy on food waste.
Good pool areas and lifeguard on site

Room Tip: Rooms with a shower mean light shines on the pillows all night, best avoided unless you sleep with a light on.
  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank David900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
publicrelationsm2017, Director de Relaciones Públicas at LABRANDA Marieta, responded to this reviewResponded 5 April 2018

Dear David900,

We want to thank you for your comment. Feedback helps us to improve our service. We are sorry to read that we did not meet your expectations.
We have taken note of your comments and we will see what we can do to improve.

Kind regards,

Aisling Martin
Guest Relations
publicrelations.marieta@labranda.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

this hotel was a complete let down. Food was luke warm at best, Cocktails were awful, cup of coffee was cold,the waiters and bar staff were only interested if you were half board and giving a tip. The hotel lounge was uncomfortable, cushions limited, very impersonal.

Stayed: January 2018, travelled with friends
Review collected in partnership with this hotel
2  Thank pbelcher93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
publicrelationsm2017, Guest Relations Manager at LABRANDA Marieta, responded to this reviewResponded 3 April 2018

Dear Mr. Pbelcher93,

Thank you for you feedback on Tripadvisor. The main goal of our team is to make our guest feel happy and have a great experience during their holidays here at the hotel. We apologize if during your stay the service has not been as expected but we hope that you can give us another chance in the future to make you holidays special.
We will forward your comments to the team to improve our service day by day!

Best regards,

Aisling Martin
Guest Relations
publicrelations.marieta@labranda.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

Located just 5 minutes from the promenade and within easy walking reach of Maspalomas it's in an ideal location with bars and restaurants close by. The hotel is one of the cleanest we've ever been in with very friendly and helpful staff. Food was of good quality, well cooked and presented. Apart from the pool area on the ground floor with its facilities there is also a beautiful roof terrace with bar for working on your tan
We'll be back

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
3  Thank MethilDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
publicrelationsm2017, Director de Relaciones Públicas at LABRANDA Marieta, responded to this reviewResponded 1 April 2018

Dear MethilDave,

Greetings from the Hotel LABRANDA Marieta!
We hope you had a save trip back home.
Thank you very much for letting us know your feedback through Tripadvisor.
It is a great pleasure to hear that your enjoyed your time with us and would stay here again during future trips to Gran Canaria.

We are already looking forward to welcoming you back here soon.

Best regards,

Aisling Martin
Guest Relations
publicrelations.marieta@labranda.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

On a visit to see me, I took my mum for a relaxing spa day on my door step. My first visit to this spa, but have visited many others both my mum and I were impressed from walking through the door of the hotel and been shown to the spa. Friendly, polite staff from start to finish. No children, quiet and that relaxing I nodded off on the sunlounger around the natural whirlpool. Massage was the best I have ever had, and for the price of a neck massage we had head to toe massages. All the areas were candle lit and perfect for a relaxing day. I would really recommend this spa, and have already booked another visit for my boyfriend and I next week. Also went up to the hotel restaurant for lunch and was impressed with that. As vegans we struggle to eat at many places, but we were catered for in abundance.
If you are looking for a relaxing day you need to check this spa out.

Stayed: March 2018, travelled with family
Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
publicrelationsm2017, Director de Relaciones Públicas at LABRANDA Marieta, responded to this reviewResponded 31 March 2018

Dear Carol,

Thank you for choosing the Spa Hotel LABRANDA Marieta and for your feedback on Tripadvisor. We are very happy to hear that you had a great time here at our hotel.
Our Team is looking forward to welcome you back soon!

Best regards,

Aisling Martin
Guest Relations
publicrelations.marieta@labranda.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2018 via mobile

Stayed with my wife 12th to 23rd March on a half board basis we were allocated an upgraded room 141 as it was my wife’s birthday the following day. The room was on the quiet side of the hotel and although no sea view it was very peaceful. On the day of my wife’s birthday we were given a cake and a nice bottle of cava through Aisling in the customer relations department which was much appreciated. In general found hotel to be first class for cleanliness, outside space and in particular the rooftop terrace, the food was generally what I would expect from a 4 star hotel and was varied and plentiful especially at breakfast . Drink prices were reasonable, especially the cocktails. Found all staff to be very friendly and professional in all departments during our stay. Television channels for British was limited to news channels. WiFi coverage was very good even on rooftop terrace. Some of the area around the hotel a bit tired and run down but the accessibility to the promenade and the beach was a plus for the location.
I would definitely stay here again and would not hesitate to recommend to others.

Stayed: March 2018, travelled as a couple
1  Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
publicrelationsm2017, Director de Relaciones Públicas at LABRANDA Marieta, responded to this reviewResponded 25 March 2018

Dear Richard K,

Thank you for choosing Hotel LABRANDA Marieta and taking time for your feedback on Tripadvisor.
It is a great pleasure to hear that your enjoyed your time with us and would stay here again during future trips to Gran Canaria.
We are already looking forward to warmly welcome you back soon.


Best regards,

Aisling Martin
Guest Relations
publicrelations.marieta@labranda.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews