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“Not a 4 star hotel!”

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Apartamentos Norcopia
Ranked #6 of 19 Hotels in San Agustin
Certificate of Excellence
Reviewed 13 July 2017 via mobile

We booked the hotel through spies and it showed that it is a 4 star hotel with apartments. The information was deceiving, the hotel is more like 2 stars with no air condition and all the furniture is very old. Besides this fact the hotel is nice for families. It is places close to the sea and it is pretty easy to find a parking spot even though it does not offer parking. There are many restaurants and supermarkets close to the hotel and san Augustin shopping center is free hundred meters away. I would recommend it for families with small children but not for young couples.

Stayed: July 2017, travelled as a couple
2  Thank Silviu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norcopia, Director de Relaciones con Clientes at Apartamentos Norcopia, responded to this reviewResponded 17 July 2017

Hi,
Thanks for all your comments on our apartments. It seems you had a nice time staying with us even though we couldn't fullfill all your expectations. Aspects beeing experienced as not so positive, such as a/c, will be treated on our continous quality meetings in order to improve when possible.

Kindest regards,
Elisabeth Olofsson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 5 of 154 reviews

Reviewed 28 January 2017

We had a very nice stay in Norcopia, the view from the 2nd-floor balcony was to the ocean, and the apartment itself was well appointed. There is a mini-mart next to the reception and the San Agustin shopping mall is nearby, where one can get what one needs. Paying a bit extra for the view is worth it.

The pool area was cozy and served by a small bar which also makes food portions.

The beach is reachable by a walkbridge, and the beach extends all the way to Playa del Ingles and Maspalomas. Housekeeping was efficient and even did the dishes.

Small minuses com from the extra fee for using the in-room safe, the only-Swedish hotel manual and the selection of TV channels, which have mainly Swedish and Spanish content (altough BBC was there too).

Room Tip: Some rooms are marketed as having a view, this is worth the extra fee.
See more room tips
  • Stayed: December 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Fenking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norcopia, Director de Relaciones Públicas at Apartamentos Norcopia, responded to this reviewResponded 21 March 2017

Dear Fenking,

We are very grateful that You took your time and wrote down such a nice review of our hotel. I would like to apologise as we have the manual in English also that we can supply, and also we are actually working on a wider offer of TV channels in several languages

We look forward to see You again with us again soon
Best Regards

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Reviewed 9 October 2016

The staff are very friendly and helpful, and indeed the best about this place. Everybody speaks Scandiavian.

We chose a family room for 2 adults and 3 children in September, and had warm nights since there were no aircondition. It wasn't mentioned aircondition in the description, but I am used to aircondition to be standard and it was at leat 10 years ago we went to a top-rated apartment/hotel without that. Disappointing.

San Augustin is not an exciting place, and has no city centre with restaurant or shops. It was stated that Norcopia was 300 meters to centrum, but there was none, but there were around 1 km to a shopping mall which was okay. There is no breakfast nearby, you have to go to the shopping mall. I recommend the bakery in the basement floor, they open at 7:00 AM every day.

You have to go over a bridge to get to the beach, a 5 min walk.

The pool is small, but okay. The only place around to buy food is the poolbar, and had good food and variety for being a snackbar.

Most things about this place is average and the location isn't that great. I believe that most of the reviews gives much of it's credits to the service, which is truly great. But if you are looking for 4-5 star place to stay, this place doesn't quite reach up unfortunately.

  • Stayed: September 2016, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Vidar F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2016 via mobile


Here you are greeted with cold drinks upon arrival. The staff is very nice and helpful. What a great service! Cozy and spacious apartments located in a quiet neighborhood . Close to shops, restaurants and other things.The pool area was nice, clean and tidy. The only thing that I missed was air conditioning. But I soon got used to it and had the fan in the ceiling before I went to sleep. I had the window up at night.

Stayed: June 2016, travelled with friends
Thank LinnJ86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2015 via mobile

So fantastic warm and serviceminded. The rooms are light, cozy and very nice. All amenities from kitchen to safe are in nice and Well-mentained shape. The apartments and surroundings are so well kept they stand out in the area.
The pool and pool bar is beautiful, even the sun beds are cleaned every morning.

The terrasse at each appartment is large and has room enough for the whole family to dine with a view of the ocean (we lived on the 3rd floor).

If you like a run, walk or swim in the early morning - its easy accesable hence the boardwalk is 2 minutes away.

Public transportation is nearby, taxi's are cheap to nearest town center with shopping. Or you can use the Well assorted mini shop at the lobby for breakfast.

I could keep going - from the welcome champange to the amazing service - but give it a go - and feel at home ;) we will be back;)

Stayed: October 2015, travelled with family
3  Thank SkjoldDK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apartamentos Norcopia

Address: C Las Margaritas 31, San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Hotel Style:
Ranked #6 of 19 Hotels in San Agustin
Price Range: €198 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Apartamentos Norcopia 3.5*
Number of rooms: 37
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Also Known As:
Apartamentos Norcopia San Agustin, Gran Canaria

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