I stayed here a few years ago, but never got around to reviewing it,
First impression was that they really try to make a separation in class between "regular guests" and those that pay extra for the upgraded section, we had done this, but in there attempt to "make us fell special" in front of the other guests at check in, it was just a little awkward, and made check in take for ever!
the room was nice though, and the view was amazing! And, although they forgot to put the wine and chocolates I had asked for when I booked, they soon sent some up, with Ice! heaps of ice. When I was reading reviews on this place, a lot of people were saying you cant get ice, they only give you a few cubes, and so on.. well this is not true, ice is plentiful folks!
we paid for a drinks and meal package and It was well worth it, and actually found that they gave out free sangria at the pool all the time too, food was generally good and loads of it!
they also refilled the minibar everyday, and it was free, to eat and drink from it, even the alcoholic drinks. so that was good.
facilities were great, views are amazing! we got massages, and they were great
my biggest gripe though was when we were leaving, we had do leave before the breakfast started, so I called and asked if we could have some coffee, and maybe some pastries delivered to our room to eat while we packed, but this was too much to ask apparently, and I was told no. OK, so I went down to the breakfast room, that technically didn't open up for about half an hour, and I asked if I could just make a couple of coffees and some toast or something, at take it to my room, I explained that we were leaving and didn't have time to come down and eat, I was told NO, sorry we are not open yet, and it is against hotel policy to take a coffee cup to my room.
Well Iberostar! I have stayed in many many 5 star hotels all around the world, and if I had asked this question in any other top hotel, the answer would have been yes, even if there was no coffee of food on site, someone would have gone to the closest cafe, and bought us breakfast to us in our room, you are very far from being a top hotel, in fact without the location and the views, this hotel would be nothing.
- Official Description (provided by the hotel):
- The IBEROSTAR Suites Jardin del Sol hotel is perfect for couples who wish to explore Majorca. Located in an exclusive setting looking out over the sea at Costa de la Calma, the Suites Jardin del Sol hotel offers an array of experiences for couples that are in love or that want to fall in love. The 261 rooms of this hotel are suites that include a whirlpool bath and many of them feature spectacular sea views and also have a private pool. The Star Prestige service also grants access to a VIP zone featuring a spectacular pool with hammocks hanging next to the water, an exclusive bar, solarium with sun loungers and Balinese beds, armchairs with a perfect lookout to watch the sunsets and direct access to the sea. And if that wasn't enough, the Suites Jardin del Sol hotel has a complete SPA Sensations, free Wi-Fi, an All Inclusive accommodation type (optional), two pools, golf course nearby, fitness room, entertainment workshops for adults, two restaurants and two bars with the best ambience... A bit of everything for guests over 16 years of age. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Jardin Del Sol Suites Santa Ponsa, Majorca
- Iberostar Santa Ponsa
- Jardin Sol Santa Ponsa
- Jardin Del Sol Majorca