I was one of the unfortunate parties who got stranded as a result of the French air traffic strike. I would like to point out that before we left the airport after being given our accommodation, easy jet promised us that we would be all inclusive in the hotel that we were being sent to. Once we arrived we were given a card which stated that we were half board. Cutting a long story short, we ended up spending 2 nights in the hotel and were told that we were being switched to all inclusive. this was short lived and were told that we would need to pay for our own drinks. We were pushed aside and treated like peasants but at the end of the day did we cause any trouble for the hotel or the other guests?? No. On the day that we were being moved to another hotel after having spent close to 4 hours in reception, we were told by a member of staff that we could stay for lunch and that this would be covered by easy jet. When lunch time approached, i asked a member of staff where we could leave our bags while we ate and was looked down on a told that we would not be getting food and if we left the lobby we would miss our coach. Funny really as a coach had never been mentioned before. We all marched to the lunch room regardless but we were put into a corner away from the other guests. Just disgusting treatment of people who may have been potential future guests in your hotel. I for one would not return as a result.
- Official Description (provided by the hotel):
- The IBEROSTAR Suites Jardin del Sol hotel is perfect for couples who wish to explore Majorca. Located in an exclusive setting looking out over the sea at Costa de la Calma, the Suites Jardin del Sol hotel offers an array of experiences for couples that are in love or that want to fall in love. The 261 rooms of this hotel are suites that include a whirlpool bath and many of them feature spectacular sea views and also have a private pool. The Star Prestige service also grants access to a VIP zone featuring a spectacular pool with hammocks hanging next to the water, an exclusive bar, solarium with sun loungers and Balinese beds, armchairs with a perfect lookout to watch the sunsets and direct access to the sea. And if that wasn't enough, the Suites Jardin del Sol hotel has a complete SPA Sensations, free Wi-Fi, an All Inclusive accommodation type (optional), two pools, golf course nearby, fitness room, entertainment workshops for adults, two restaurants and two bars with the best ambience... A bit of everything for guests over 16 years of age. ... more less
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- Also Known As:
- Iberostar Jardin Del Sol Suites Santa Ponsa, Majorca
- Iberostar Santa Ponsa
- Jardin Sol Santa Ponsa
- Jardin Del Sol Majorca