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Reviews (603)
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All reviewsgerman guestsindoor poollovely hotelboth breakfast and dinnerstandard roomon an all inclusive basisfollowing morningfood was lovelymain beachcleaned every daycleaned dailyshort breaksomething for everyonehigh seasonevening entertainmentgreat holidayplenty of choice
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Reviewed 13 April 2018

Good food room needed updating.Nice resort close to the beach ,friendly staff . Mostly German clients , good hotel for bike hire first class service from Radsport . Hotel entertainment totally reliant on Romana the live and soul of that part of the hotel

Room Tip: Choose a room that gets the sun in the morning
Stayed: March 2018, travelled as a couple
Thank jhowell520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Guest Relations Manager at Bahia del Sol Hotel, responded to this reviewResponded 25 April 2018

Dear Jhowell520,

Thank you for choosing our resort for your holiday at Mallorca and for the time spent to share your review.

It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay with us. We truly appreciate your kind comments about Romana
We hope to welcome you to Bahía del Sol soon.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018 via mobile

Stayed here for 5 nights from 5th April 2018, with family, arrived after midnight , greeted by a very friendly lady at reception Liliana , who was very helpful and cheerful, and gave us two very nice rooms overlooking the sea/pool with a nice balcony. Room was large and of a good standard ,even as fridge for you to use and a very nice bathroom with abath and shower , hair dryer shampoo/showergel etc... . Our rooms were cleaned daily fresh towels everyday .We are from the uk and stayed half board
, the breakfast and evening meal was very good large selection of food which caters for all nationalitys something for everyone's taste , nice pool areas outside with outside bar , and a children's entertainer for the children.We chose to use the indoor pool as outdoor pools a little cold at this time year, The indoor pool was great very warm , also a jacuzzi sauna and a gym .Overall a very good hotel everything was perfect , heard lots of reviews from English saying they was not treated as good as other nationalities at this hotel , and preference seating was give to German guests at dining with lots of reserved tables for German guest. This is not true hotel is full of all nationalities and we was treated as good as anyone else , we did not see any reserved tables we could sit anywhere we liked for breakfast and dinner we did not see 1 reserved table , Absolutley loved our stay. Thank you Bahia del sol , for a great holiday at your lovely hotel .

Stayed: April 2018, travelled with family
2  Thank Massimo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Guest Relations Manager at Bahia del Sol Hotel, responded to this reviewResponded 25 April 2018

Dear Mr. Massimo
Thank you for your preference in selecting Bahia del Sol Hotel for your holiday and for sharing your review through this webpage. It is a pleasure to know that we were able to meet your expectations during your stay, as our guests’ satisfaction is our most important goal.
In addition, we truly appreciate your kind comments about Lilian and our facilities, as we daily strive and improve in order to provide you with the best experiences. It would be a pleasure to welcome you again at Bahia del Sol.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2018 via mobile

Stayed here for fours nights on a Easter break. We arrived at 2pm to check in and was told by the receptionist that our room was not ready due to a booking error, The receptionist Monika apologised and offer us a complementary drink at the bar while she dealt with it and it only took 20 mins, We did not mind we chilled out at the poolside. We have to complaint all the staff on there pleasant manner towards us.
The hotel was very clean as was the bedroom.
An above average size of bedroom and ensuite with excellent daily room service.
We stayed on half board basis and really enjoyed the food both breakfast and dinner an excellent choice of salads, fish and meat dishes, I even ate rabbit for the first time .
We would love to go back to Bahia del Sol.

Stayed: April 2018, travelled as a couple
Thank johnm3497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Guest Relations Manager at Bahia del Sol Hotel, responded to this reviewResponded 8 April 2018

Dear Johnm3497,

Thank you for choosing our resort for your holiday at Mallorca and for the time spent to share your review.

It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay with us.

We are glad to know that our rooms, facilities and service met your expectations. In addition, we truly appreciate your kind comments.
We hope to welcome you to Bahía del Sol soon.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Mixed feelings about this hotel , lovely resort , nice location . Hotel entrance and pool area very nice , rooms need a facelift but comfortable and clean .
Reason for not rating this hotel higher goes to the most unwelcoming member of reception staff you could image ( Monika ) very rude , unhelpful and actually seemed she was going out her way to be annoying . Had a problem getting allocated the correct room , Monika made this worse and done nothing to problem solve .. not a front desk candidate . Thank you to manager Fausto we responded professionally and helped restore some confidence in this hotel . Little details and interactions can make a huge difference .
Food ok
Entertainment geared for many German guests .
Would l return - unsure , probably not .

Stayed: April 2018, travelled with friends
2  Thank Yvonne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Guest Relations Manager at Bahia del Sol Hotel, responded to this reviewResponded 8 April 2018

Dear Yvonne F,

Firstly thank you for your preference in selecting Bahía del Sol for your holiday as well as for the time taken to share your review through this webpage.

We truly regret if your stay with us disappointed your expectations due to the situation you described thoroughly in your review.

You may rest assured that we will take into consideration each of your comments and suggestions since we believe that just through listening carefully to our guests’ opinions, we will be able to keep improving day by day.

We hope to have the possibility to welcome you again.
Kind regards,

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Reviewed 27 March 2018

This is a lovely hotel. Rooms comfortable food good. Indoor pool good with jacuzzi. Staff are friendly and helpful however this is a hotel for German guests. Whilst being in a hotel full of Germans does not really bother me it did bother me that we were like second class citizens compared to the service the Germans received. The bar was not staffed adequately and on a few occasions we had to ask at reception if anyone was serving. We came in one night at about 5 to 11 and asked if we could have a drink. The recptionist said certainly and directed us into the bar, but again no one serving. The next evening a group of Germans decided to stay in the bar and they were still being served at 12.30 till 1am. Again, in the restaurant our table was always full of dirty dishes but the Germans' was cleared immediately. We had to pay 40 Euros for a safe key and got back 20. This in a supposedly 4star hotel?? As I say nice hotel but would rate it as 3 star

Stayed: March 2018, travelled with family
Thank NorthumberlandJolie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Director de Relaciones con Clientes at Bahia del Sol Hotel, responded to this reviewResponded 28 March 2018

Dear NorthumberlandJolie,

Thank you for taking your time and effort to post on this webpage your recent experience at Bahía del Sol.
Please make note that all your comments will be carefully analyzed to take the appropriate corrective actions in each case.
It was a shame not to be able to assist you personally during your stay at the hotel and have the opportunity to share your experience directly with me.

Hoping to have the pleasure of welcoming you back in a future occasion.

Kind regards,

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