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“Excellent family hotel”

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PortAventura Hotel PortAventura
Ranked #24 of 94 Hotels in Salou
Lee-on-the-Solent, United Kingdom
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Excellent family hotel”
Reviewed 25 January 2012

I have stayed at the Hotel Portaventura 4 times with my family, and can heartily reccommend it. Sure it has some minor issues as you would expect from a hotel of this age and popularity, but the overall experience of service, food, sleep quality etc is excellent.

As with all hotels at some point we have had to move rooms (one particular stay the room was above a kitchen and particularly smelly) but our room was changed without fuss and of equal quality. If you dont like a particular room because of the view/noise, then the hotel are always happy to move you to somewhere better (subject to space of course).

Reception are always happy to greet you and help, all the restaurants are excellent food and service, even the small pizza place. Plus of course the bonus of getting straight into the Portaventura park with no queues, and the quiet swimming pools in the hotel.

If you want a quiet retreat with no noise, this is not the hotel for you. If you want a comfortable base with good food, access to the park, free parking and a good base to explore the local area, then this is perfect. Oh and the kids will love the evening entertainment.

Room Tip: Choose a room on the outside of the hotel if you prefer it quiet, inside has great views of swimming...
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Glenn_D123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,444 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (190)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Faversham, United Kingdom
Level Contributor
116 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 3 January 2012

When asked what the Children wanted for Xmas this year they asked if they could go to Disneyland Paris, as we had done this previously around the Xmas time. I priced it up and Disney was not viable but looking at options found Portaventura were offering half price deals and the warmer weather was very appealing.

We arrived at the resort at midday and booked in straight away and told our room was available. A quick unpack and straight into the park, which was right next door to the hotel.

The hotel was very functional, with free wifi in reception, and the room was clean but a bit cramped. As a hotel it was not that impressive, but as a base for Portaventura it was perfect.

We ate breakfast each day which was a good buffet offering hot and cold food and we also ate in the restaurant of an evening which was very nice and reasonable prices.

Room Tip: Main building bedrooms are nicer than the others.
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Grahame S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk, England
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 November 2011

PortAventura hotel right next to the theme park with its own private entrance is a great hotel to use for a short visit to the park. The rooms are clean and spacious and have great views over the pools or water features that run right though the hotel. Breakfast was well presented and enjoyable.

A few minor points to consider.
The hotel is spread over a large area and can be a walk to get anywhere
English does not seem to be a key language

Apart from this a great family holiday resort.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank broadtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 November 2011

There is only one reason why you would stay at this hotel - because it gives you free access to the theme park.

Here are are list of things this hotel is NOT

Quiet, intimate, chic, classy, well run, well designed, comfortable, close to everything, with great views, with friendly helpful staff.

Here is a list of things the hotel IS

Next to the theme park Port Aventura.

So don't come here for good food -it is OK but mostly luke warm. Don't come here for proximity to the centre of Salou - it is on the outskirts.

Most hotels have a lift in the lobby and stairs next to the lift. Not this one. The lifts are randomly placed throughout the buildings and the stairs are no where near them. So if you go to the lift and then think "oh it is only one flight I'll walk" forget it! The stairs are miles away and none of them bring you to the lobby. I would not want to get caught in a fire in that place.

TIP: Go to the next town over called Cambrills and hire biles from the grumpy old man just up from McDonalds and have a ride around the clearly marked cycleway along the coast. Dead flat and a lovely ride. Allow about 3 hours.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank PEJ33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 November 2011

Just returned from a weeks holiday with my family at Portaventura Hotel.
This was our second visit.

We went for the halloween festival with teenagers had had a fab time - however!!!!

I found from our last visit a few small extras had been removed- bottles of water with dinner, childrens toiletries packs in the rooms and last time fast pass was included as part of your stay.

The little extra are what make your stay memorable- they are what bring you back and recommend.

We loved the dine around option - unfortunatly when we stayed majority of restaurants were closed so very little choice.
Port regatta - which at my last visit was my favorite restaurant had gone down - what a shame - service wasnt good went 3 times - got our order wrong in some way 3 times - oh dear.

Portaventura please return to what you had it was ace.
Last time I recommended to everyone - this time Iwould prefer my friends to decide themselves - wouldnt want the responsibility if they were not happy.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HolidayMary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about PortAventura Hotel PortAventura

Property: PortAventura Hotel PortAventura
Address: Avenida Alcalde Pere Molas, s/n | PortAventura Resort, 43840 Salou, Spain
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Salou
Price Range (Based on Average Rates): €€
Hotel Class:4 star — PortAventura Hotel PortAventura 4*
Number of rooms: 500
Official Description (provided by the hotel):
Just an hour from Barcelona, with direct access to the "Mediterranea" area of PortAventura Park, this Mediterranean-style hotel is a replica of a quaint fishing village, with splendid sweeping gardens and magnificent lake. De-stress after a hectic day at PortAventura Park and forget everything in this charming hamlet, very close to the sea, with its little villas surrounded by exuberant plant-life and two fantastic outdoor swimming pools. At Hotel PortAventura you will find all the necessary ingredients for a few days of relaxation, peace and, at the same time, escape and fun. Free Wi-Fi is available throughout the hotel and there is a wide range of typical authentic Mediterranean cuisine. In this hotel you feel the vitality, quality of life and healthy customs for which the towns of the Mediterranean are so famous. An authentic Costa Dorada villa where you are able to keep in shape at the gym, use the saunas, steam baths and jacuzzi and enjoy a pleasurable massage, your biggest allies after an intrepid day out at PortAventura Park. Access to PortAventura Park is unlimited and admission is included in the price of your stay. In 2015 the 20th anniversary of the opening of doors PortAventura is met and to celebrate in style with family, friends or partner, we expect you to live unforgettable moments. This year PortAventura presents the new how will offer its Soleil Cirque in the Resort, Amaluna. Furthermore, in 2016 Ferrari Land will open in Europe PortAventura resot to offer a real race track, the highest and most rapid vertical accelerator in Europe and the first luxury hotel themed for the first time in the history of the Ferrari brand, including other surprises. ... more   less 
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Also Known As:
Portaventura Hotel Salou
Port Aventura Salou
Port Aventura Hotel
Hotel Portaventura
Aventura Hotel Port
Hotel Port Aventura Salou
PortAventura Hotel PortAventura Salou, Costa Dorada

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