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All reviews sea view plenty of sunbeds vip area reception staff toasties lots of choice great holiday evening entertainment hotel is situated paella sea front kids club marina jacuzzi euros supermarket wok
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1 - 6 of 2,053 reviews
Reviewed 7 March 2020 via mobile

We came here for a cheap break £600 for 4 nights this hotel had great reviews online and sadly didn’t live up to them 1/ all inclusive is not all inclusive only inclusive at certain times of day
2/ the food is terrible I mean old reheated slop I have a feeling prison food may be better
3/ customer service and concern are not there

Luckily for us we had the means to eat out breakfast lunch and dinner i feel sad for people who come on a budget and relying on fully inclusive

Date of stay: March 2020
Trip type: Travelled as a couple
2  Thank Patholspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Hotels, Marketing at Best Benalmadena, responded to this reviewResponded 9 March 2020

Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020 via mobile

Great location, exceptionally friendly helpful staff, big rooms, massive bed, perfect balcony, tv, safe, hairdryer, fridge? Attractive outside areas, sea front.., could go on but TA are limiting the amount of words now!

I don’t know what people find to complain about? We stayed half board and for the price it was amazingly good value! The hotel caters for many different nationalities so if you find something not to your taste, try something else! You won’t go hungry!!

It is a good but enjoyable walk to the marina but the hotel is certainly not isolated. Shops/cafes etc nearby Plus there is a good bus service on the doorstep which will take you to Torremolinos or Fuengirola- all cheap.

Thank you everyone especially to our room attendant who looked after us so well (room 1105)

Date of stay: March 2020
Trip type: Travelled as a couple
3  Thank Tedber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Hotels, Marketing at Best Benalmadena, responded to this reviewResponded 30 April 2020

Dear Tedber,

Thank you very much for your positive feedback. We like to hear that you enjoyed your stay and had a great time. Your positive comments make us want to improve and they help us to serve you better.

Kind regards and hope to see you soon again.

The Hotel Management

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Reviewed 3 March 2020 via mobile

Visited this hotel with my husband from 27th Feb - 2nd March. The day we arrived was their first day open for the 2020 season and things like painting and finishing touches were still happening, check in was efficient and receptionist was very polite and we ended up with a beautiful sea view room on the 4th floor instead of a side view room which we had booked. Room was big and spacious with a door separating the Hall way and bedroom which was a good thing as blocked out the noise of the lifts. Grounds were beautiful and maintained well. The only thing we could fault was breakfast, baked beans cold and hard other hot items were Luke warm and not very enjoyable also we got up to get some juice and the waitress had cleared our table so we had to get more food! Our belongings were still on the chairs so it was obvious we hadn’t finished. After this we chose to eat out for breakfast. I must praise the reception staff for how hard that worked on Friday February 28th. I have never in my life saw a check in queue like I saw that day it stretched the length of reception and out the doors, must have been 200 people plus! The staff worked their socks off to check in these guests well done! All in all an enjoyable stay and we would return if there was some improvements at breakfast

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank Becsjla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hugo Ruiz, Dueño at Best Benalmadena, responded to this reviewResponded 4 March 2020

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Hotel Best Benalmadena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2020

Laid back hotel lovely pool area plenty of sun beds good variety of food went Alinclve good variety of drink you got ice creams and ice lollies snack bar you could get toasties in afternoon Entertainment was of a good variety.

Date of stay: October 2019
3  Thank EDG1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director_Bestben, Director General at Best Benalmadena, responded to this reviewResponded 18 February 2020

Dear EDG1011;

Thank you for sharing your opinion about your recent stay at our Best Benalmadena Hotel.

We thank you let us know if we have had a pleasant experience.

We hope that in the near future change your mind and visit us again to enjoy your well-deserved vacation.

Receive a cordial greeting,

David Nuñez Alvarez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2019 via mobile

Nice clean hotel,nice friendly staff, food was ok we were full board lots of choice but I'm fussy hubby ate everything I'm just a tea and toast for breakfast town was a little walk away never go back to the same place try something new every year but I would recommend this hotel

Date of stay: September 2019
Trip type: Travelled as a couple
3  Thank lanzarote1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesBest, Manager at Best Benalmadena, responded to this reviewResponded 14 January 2020

Dear Guest,

Our best satisfaction is that our guests have enjoyed their stay with us and that they want to visit us again. On behalf of the hotel team and myself, many thanks for your kind words

Kind regards

The Management

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