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Reviewed 15 July 2017 via mobile

Just got back from Playavartaya yesterday. We were a group of 6 adults and 5 kids. We had amazing time.Antonio , Marco , Imna and all reception staff were amazing...Marco a real gentleman! Aida in the Pool Bar also amazing, her receipe of 'house sangria' was the best.
Majority of the bar staff do speak english so dont understand why some people are complaining about lack of english. Thank you Ruben , Maria C and Paco M for your great service.
Irene and Gabriel from the restaurant also very good.
We will definetely get back in the future!

We got the best taxi driver for the Seville Airport to EL Rumpido transfer(14 seats on 2 mini vans) very cheap agains shuttle direct/sun transfer
Paco 0034667445733-highly recommended!

Stayed: July 2017, travelled with family
3  Thank neaosu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2016

Its a huge hotel, has swimming pool and Jacuzzi.
The rooms are quite nice as well with outdoor seating area with chair and tables with the view of the pool or the garden.

The best were the bathrooms, really big ones, with separate bath and shower panel.
I was really impressed with what we got for the price we paid.

They have an under ground pool as well which is paid one,but worth it, since it has waterfalls etc.
Have wide range of spa facilities.

The Food was average, and very expensive hence we went out for food.
From the hotel , beach is quite close by too. hardly a 10 minute walk.

Would surely recommend this one.

  • Stayed: November 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Grishma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, cm at Playacartaya Spa Hotel, responded to this reviewResponded 16 December 2016

Dear guest,

We thank you for your kind words. We are very happy that your stay was as pleasant as you indicated. We would be pleased to welcome you soon at our hotel.

Regards,
Playacartaya Spa Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2016

The hotel is perfect for families with young children as there is a lot of atractions for them.
Pros:
big rooms, clean and tidy, good breakfast, close to the ocean
Cos:
no english speaking staff, can be boring if you prefer spend time actively, in local bars/restaurants different menu for local people and for turists (with bigger prices)

  • Stayed: June 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Hitomi_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, cm at Playacartaya Spa Hotel, responded to this reviewResponded 16 December 2016

Dear guest,

Thank you very much for sharing your experience. Only through the comments of our guests, we are able to know about their experiences. We would be pleased to welcome you back at our hotel.

Best regards,
Playacartaya Spa Hotel.



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Reviewed 27 July 2016

Our family spent 10 days B&B basis here in mid July 2016 and here is our report
Pros:
-Animation team at hotel were great and make a big effort all day with different free events on the hour. Including archery, water polo etc.
-Free show every night, Spanish dancing show in particular was great.
-Staff in hotel were really nice and guys in reception very helpful.
-"cafe con leche" from the bar was nice
-Swimming pools were great and the kids loved the slides.
-Beach access from hotel is great and a lovely beach.
-Hotel rooms are good and cleaned daily, Sky news and bbc news only English speaking channels. Fridge in room handy.
-Aircon in rooms works fine.
-Restaurants in El Rompido are fantastic (especially seafood ones) and really cheap.
-Restaurants in El Portilo are good (Surf Bar the kids loved) and also really cheap.
-Road train at 2 euro per person return to El Portil is handy although unpredictable.
-If you have even pigeon English this will suffice.
-Buffer Breakfast in hotel was great.
-Most rooms have great sea views.

Cons:
-Location of hotel (if you do not have a car) is not great. Location of hotel is between two small towns El Portil and El rompido. El Portil is 25 min walk, which is fine, however El Rompido which definitely has the best restaurants is a 60 min walk, not advisable to try walk here though as there are little or no footpaths on this busy road.
-Bus runs to either town hourly however last bus finishes very early at approx 8pm rendering it useless for return journey from night out. Price is 1.55 euro per person.
-No taxi rank in El Rompido so you must call for taxi. Approx 15 euro from here to hotel.
-Shop in hotel is overpriced I.e identical sun cream 20 euro in hotel was 8.50 euro in supermarket in El Portil.
-CRT TVs in rooms could do with an upgrade.

  • Stayed: July 2016, travelled with family
    • Value
    • Rooms
    • Service
1  Thank pjoneillster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, cm at Playacartaya Spa Hotel, responded to this reviewResponded 16 December 2016

Dear guest,

Thank you so much for sharing your experience with us. Please know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Best regards,
Playacartaya Spa Hotel

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Reviewed 21 June 2016

we stayed here in April weather wasn't there fault, no staff at all spoke any english we had to carry an ipad round with google translate on even then communication was difficult ordering drinks etc asking where things were from the kitchen ie butter etc took no less than 15 minutes which was pretty frustrating, we asked about trips etc to be given a leaflet in spanish......which is ok if you can understand it, only 1 tv channel in the whole of the hotel was english and it was about politics, transfers from the airport cost us 150 euro each way and taxis have to be booked minimum o 24 hours in advance as they are that hard to come by, hotel was a lovely hotel though although this is definitely not a place to visit if your english and don't speak spanish or even french because we tried to ask about things and were ignored even at reception when asking about trips they served other people answered the telephone etc and at one point the guy on reception says to us "i don't know why your airline send you here its not for english people" me and my partner were gob smacked. Definitely avoid this place if english is your only language even dinner times we ate under cooked or over cooked fries and rice everything else didn't look very appealing rice with fish eyes in etc and all signs were spanish so you couldn't tell what you were eating. We cut our week long holiday short and left after two days.

  • Stayed: April 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank waynewhite26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, cm at Playacartaya Spa Hotel, responded to this reviewResponded 16 December 2016

Dear guest,

Thank you for choosing us and sharing your opinion about your stay at the hotel with us. We hope that you give us another chance and in the next visit your perception of the product received is entirely satisfactory.

Best regards,
Playacartaya Spa Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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