As an italian i learned not to complain about my food BUT I ordered a pink sauce chicken fettuccine. Came to near $15 per order and when it showed up for the price I was expecting a delicious meal instead I received pasta and tastless sauce with little crappy chunks of canned chicken... 15 bucks for what!!? The saice didn't even stick to the pasta. It came with a salad and bread. The "salad" was cheap iceberg lettuce and a few strips of red cabbage - hardly a salad. And the bread was about 2 bites worth and really the only thing that had any seasoning. Called the Owner John and he said he liked his sauce and hung up. So if you can't cook and can't give customer service and try to make something right then you are in the wrong business!
If your going you charge obscene prices it should at least be comparable to Joes or Brothers at half the cost - or better yet go Cheesecake Factory at least there you'll spend 2 bucks more and get chef made dishes. Spaghetti O's taste better and are only 1 buck. Seriously