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Reviewed 10 August 2018 via mobile

I chose this motel because of low price since I just needed 1 night. The hallway smelled like a mix of cigarette smoke and industrial cleaner. I was on ground floor and the noise from room above was horrible. I didn't realize this was a pet friendly motel but I did when I heard the barking dogs. The room was clean but no shampoo. This motel has worst entrance from highway. No signage and a small driveway is easy to miss. I'd rather spend the extra bucks for a nice hotel than stay here again.

Stayed: July 2018, travelled solo
1  Thank Barhbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Marble Falls, responded to this reviewResponded 16 August 2018

Dear Barhbr, Thank you for taking the time to post your review. We strive to provide a clean, comfortable room and are disappointed your stay was unsatisfactory due to the odor concern and bed comfort issues you describe. Please accept our apologies for the inconveniences you describe. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2018

The location is well situated and there are food places nearby. The pool was nice and the room was basic but clean. The price for the room was also good. The staff was fine and the housekeeping was very helpful. Overall they keep this place at a high level for a motel 6 brand hotel.

  • Stayed: May 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Bibleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motel6Mgmt, General Manager at Motel 6 Marble Falls, responded to this reviewResponded 21 August 2018

Thank you for taking the time to leave us feedback of your recent stay with us, we truly appreciate it.We hope to see you again in the future.

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Reviewed 1 July 2018 via mobile

Positives:
Our room was clean, the laminate floor made for easy cleanup (pet-friendly), there was adequate parking available, and the front desk staff was friendly.
We didn’t use the pool, but it appeared to be well kept. There were several small grassy areas for pets. They had a washer and dryer available, $1 each load, I believe.

Negatives:
You literally get what you pay for. There were 3 small bars of soap, but no other toiletries, including blow dryer. The small sign said the front desk had those if needed, but the slow elevator wasn’t worth the wait to get what we needed. The water pressure in the shower was too low to wash effectively.
The room was tiny and the walls were thin. Many guests had pets and could be heard when in the hallway and in their rooms. We wanted to hang a “do not disturb” sign on our door, but had to go to the front desk to get one.
Our key cards stopped working several times. We had to go to the front desk on 3 separate occasions to get them reactivated. While it was annoying and inconvenient, the staff never asked for more than our room number, which made us very uncomfortable at the thought that I could have said any number and they would have given me access to a room that wasn’t mine.

We chose this hotel because it was an affordable price and allowed animals. However, the clientele matched the cost and, between the smell of smoke coming from nonsmoking rooms and passing inebriated guests several times, we did not feel terribly safe.

The motel was decent enough, but we will spend more money to stay somewhere that provides a little more convenience and where we will feel safe and comfortable in the future.

Stayed: July 2018, travelled with family
Thank holdog31505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Marble Falls, responded to this reviewResponded 16 August 2018

Dear Holdog, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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Reviewed 26 June 2018 via mobile

Was visiting for a wedding, bare bones hotel, no coffee maker in the room, no iron for close. Every evening we had to search for a parking spot. Best part was when my wife slipped out of the shower/tub and when we told the front desk about it we where told there was a mat in the bathroom, when the wife said we didn't have one, no one ever brought one to our room...cheap price for sure, but not a quality hotel

Stayed: June 2018, travelled with family
1  Thank cobblemizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Motel6Mgmt, General Manager at Motel 6 Marble Falls, responded to this reviewResponded 27 June 2018

Thank you very much for taking the time to share your comments concerning your stay with us. Your feedback is extremely important.

We offer the lowest price of any national chain, and strive to deliver an excellent guest experience.

While we do not offer coffee in our guest rooms, we do offer complimentary coffee (freshly brewed) in our Lobby each morning; and I regret that this was not brought to your attention when you checked in. We don't have an Iron in the room but they are
available in the Front office anytime guests needs one.

We hope you appreciate the value we offer, and look forward to having you as our guest again in the near future.

Sincerely,
The Guest Experience Team

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Reviewed 30 April 2018

Best is not just my opinion, they were awarded best in country by Motel 6 for 2017. This award is obviously not in error. WE were actually SHOCKED at how well maintained and clean this property is. Even the landscaping is manicured. I cant include all the superlatives, from water pressure, to TV, to strong free wifi. Here is the shocker: NO RIFFRAFF!!! Vending machines and ice machines (WORKING) on all floors. Another really nice about this hotel is that all rooms are interior hall entrance, like hotels. I congratulated the front staff on what an excellent property and they replied that they already know.

  • Stayed: April 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Diego C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Marble Falls, responded to this reviewResponded 1 May 2018

Diego, We appreciate you writing a review. Thank you for recognizing our friendly team members and our property. We are so glad to hear that you enjoyed your stay, please come again soon. Safe Travels.

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