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“Decent hotel, but will be looking at competition next football game in Lubbock.”

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Sleep Inn And Suites Lubbock
Ranked #28 of 70 Hotels in Lubbock
Certificate of Excellence
Reviewed 28 October 2017

The Sleep Inn has been our go to hotel in Lubbock for Tech football games, having stayed here for the past 3-4 years. Rooms are adequate size, fairly quite, and clean. My personal beef is the price during football weekends. Rooms probably go for at least 1/3 of the price during the week. As we traveled through Lubbock this trip, there are so many more options. Other hotels we have stayed in the past are renovating. We will be looking into the competition as I think better pricing will prevail in the future. Location is good right on loop and near Marsha Sharpe, yet you can get anywhere in Lubbock in 10 minutes usually.

Room Tip: Stay ion room away from Loop 289.
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  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Shuttrrbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin P, Owner at Sleep Inn And Suites Lubbock, responded to this reviewResponded 30 October 2017

It's always a pleasure having you with us for your visits to Lubbock. We're so glad that we've been your go-to for all of these years. Of course, game days in Lubbock are busy times, and many visitors find themselves looking for accommodation close to the stadium. This does drive up prices for rooms, but we hear your feedback, and we will certainly do our best to keep rates reasonable as demand increases during home game weekends.

Sincerley,
Marvin Patel, General Manager

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6 - 10 of 166 reviews

Reviewed 27 September 2017

I was led to believe the cost was reasonable and it was almost double what I was quoted. Granddaughter had a birthday party there and I was charged for the few friends she had over. We swam in the pool. There were no other people around. They advised we were watched on a camera and charged us for using pool and little girls visiting. I will never stay at Sleep Inn again, although I'm a Choice member and have been for years. We stayed in a suite and it was misrepresented to us that it would be two rooms. It was not even as big as regular room and I stay in lots of hotels. Granddaughter's family was not allowed to come into pool area to bring birthday presents. Not good. Broken glass was in hot tub. Beds were hard.

Room Tip: Don't stay here. Price was not what was represented to us. We were overcharged.
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  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank susanmcguire2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin P, Owner at Sleep Inn And Suites Lubbock, responded to this reviewResponded 29 September 2017

We're sorry if you were surprised by our pricing, Susan. We make an effort to be clear about the costs of our amenities ahead of time. We're sorry if these misunderstanding upset you at all -- as a fan of ours in the past, you know the honest, professional service and comfortable rooms we're known for. We're always happy to answer your questions about our rooms or rates and we're happy to discuss other options, too. Hope we'll have a chance to restore your original opinion.

Take care,
Marvin Patel, General Manager

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Reviewed 20 September 2017

Sleep Inn And Suites Lubbock is a nice and clean motel. Stayed at this Motel on Texas Tech graduation weekend, so of course the rates were hiked up tremendously (as is with any hotel or motel in Lubbock on graduation or football weekends.)

Motel is nice an clean but was not worth the High dollar price we paid.
Staff was very friendly and accommodating.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank texmex02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin P, Owner at Sleep Inn And Suites Lubbock, responded to this reviewResponded 22 September 2017

I'm glad that everything was clean and that the staff was friendly for you! I hope you had an awesome time at graduation -- I'm sorry that the price was a little higher than normal, but as you can imagine, the demand for rooms goes up tremendously over those weekends. I hope you'll understand. Please keep us in mind next time you're in town, and I'll be sure to let the staff know that you appreciated their work.

Have a good one,
Marvin Patel, General Manager

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Reviewed 3 August 2017

Really nice for the price. Clean and comfy room. One little issue at first (toilet not flushable) was fixed immediately. Friendly front desk staff. Good AC for the summer months. Walk in shower in King room.

Room Tip: Costco and highway access nearby
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  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank TheM0lly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin P, Owner at Sleep Inn And Suites Lubbock, responded to this reviewResponded 7 August 2017

I'm so glad the room and service were so impressive, Molly -- thanks for the kind words! I'm sorry about the issue with the toilet, but it's great to know we could fix it right away. We'd love to see you again someday for another visit!

Until then,
Marvin Patel, General Manager

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Reviewed 26 June 2017 via mobile

We stayed at the Sleep Inn and Suites from a Friday to a Monday. Everything and everyone there was well past exceptional! The front desk receptionist was extremely nice and helpful, every time we saw here she would smile and ask how are day was going! They serve a continental breakfast that had everything from waffles to biscuits and gravy to cereal! Surprisingly it was all tasty!

There is an indoor pool and spa, along with a gym! Out of the four floors, only floors two and three have the ice machine. Wasn't a problem for us at all!!

With the hotel being close to the loop ( I think, I didn't drive or pay much attention), it was really quite, other than the normal hotel noise from other guests!! We would definitely stay there again!

Stayed: June 2017, travelled as a couple
Thank MARCIE R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin P, Owner at Sleep Inn And Suites Lubbock, responded to this reviewResponded 28 June 2017

Marcie, this review was exceptional! We appreciate your support, and we're happy that we could help you get an early start on your day. It's great to hear that you had a great time from start to finish, and if you're ever in town, we can't wait to see you again.

Best,
Marvin Patel, General Manager

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Additional Information about Sleep Inn And Suites Lubbock

Address: 5816 34th St, Lubbock, TX 79407-3233
Region: United States > Texas > Lubbock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #28 of 70 Hotels in Lubbock
Price Range: €53 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn And Suites Lubbock 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Sleep Inn & Suites in Lubbock is the perfect hotel to dream better every time. You'll love our cozy, modern rooms and the great value we offer. ... more   less 
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