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Reviews (40)
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All reviewsbreakfast ambassadorbreakfast attendantroom lighting issitting areatop floorlight sleepergreat hotelbiscuitstexas techdefinitely stay here againfree breakfaststaff was friendlywaffleserikavaldezshowerroomy
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12 - 17 of 40 reviews
Reviewed 14 December 2017

We are from Germany and on vacation in the US. We travelled around and saw a lot of hotels. Comfort Suiten University in Lubbock was definitely the best! The room was big, clean and very comfortable with a seating area. Breakfast was very good with bagels, eggs, sausage, fresh fruits and much more. Erica is a real highlight, she is so friendly, helpful and open-minded. We were in Lubbock for TSO and stayed just two nights. But when we left it was a little bit like leaving home. We can recommend this place to everyone!

  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank SteveTina2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHSLLCTX, General Manager at Comfort Suites University, responded to this reviewResponded 3 January 2018

Dear SteveTina2017, Thank you for staying with us and for the excellent rating for Comfort Suites Lubbock. Our goal is to deliver platinum level guest satisfaction at affordable rates, with many complimentary amenities and proximity to the Texas Tech and LCU Universities, Medical Center facilities and more. We look forward to serving you again at our hotel. Thank you, Erika - General Manager.

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Reviewed 11 December 2017

We traveled with several students and we all really loved my hotel room. It was a great size! All of my students who stayed enjoyed the fitness and swimming areas. The breakfast was great too. A huge room.

  • Stayed: December 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank jeguia210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHSLLCTX, General Manager at Comfort Suites University, responded to this reviewResponded 3 January 2018

Dear jeguia210, Thank you for staying with us and for the excellent rating for Comfort Suites Lubbock. Our goal is to deliver platinum level guest satisfaction at affordable rates, with many complimentary amenities and proximity to the Texas Tech and LCU Universities, Medical Center facilities and more. We look forward to serving you again at our hotel. Thank you, Erika - General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

Excellent accommodations, great room, great free breakfast, Erica saw to it that everyone's breakfast was a pleasant experience. Check in was quick and no unexpected charges. I especially liked the shower, not a bathtub.

Stayed: December 2017, travelled with family
Thank ElbertM_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHSLLCTX, General Manager at Comfort Suites University, responded to this reviewResponded 3 January 2018

Dear ElbertM_13, Thank you for staying with us and for the excellent rating for Comfort Suites Lubbock. Our goal is to deliver platinum level guest satisfaction at affordable rates, with many complimentary amenities and proximity to the Texas Tech and LCU Universities, Medical Center facilities and more. We look forward to serving you again at our hotel. Thank you, Erika - General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017 via mobile

Great time at the comfort suits Rita is the best I wouldn't go to another hotel in lubbock tx the service is great and all the other girl from the front desk are awesome and its close to everything I recommend this hotel to every one

Stayed: December 2017, travelled on business
Thank Manuel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHSLLCTX, General Manager at Comfort Suites University, responded to this reviewResponded 3 January 2018

Dear Manuel, Thank you for staying with us and for the excellent rating for Comfort Suites Lubbock. Our goal is to deliver platinum level guest satisfaction at affordable rates, with many complimentary amenities and proximity to the Texas Tech and LCU Universities, Medical Center facilities and more. We look forward to serving you again at our hotel. Thank you, Erika - General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2017

I booked this hotel with an arrival on December 02, 2017. I arrived early due to a church event in Lubbock Texas. I asked for an early check in when rooms were available. I had booked approximately 4 rooms and the hotel did accommodate us. Now let me tell you about our stay. When I walked into the room let me tell you it was MORE than I could hope for. It was literally like we had rented an apartment for the weekend. We got the double king suites and the bed was big enough to fit 4 people in it! Of course we didn't do that but if someone has kids staying with them it would be more than enough room! It had a living area with a sofa and ottomans, double sinks and a jet tub. The mattresses are firm but soft and it supports your whole body. They put soft and firm pillows on the bed and there were an abundance of clean towels! The room itself was spotless! They even inspected our rooms before we entered!

If you're in Lubbock Texas please, please stop here. You will not go wrong. If you want a clean, spotless, comfortable, cozy place to stay in Lubbock this is it!

After all this good talk I had only one complaint.....I didn't want to leave!

  • Stayed: December 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank kajenks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DHSLLCTX, General Manager at Comfort Suites University, responded to this reviewResponded 3 January 2018

Dear kajenks, Thank you for staying with us and for the excellent rating for Comfort Suites Lubbock. Our goal is to deliver platinum level guest satisfaction at affordable rates, with many complimentary amenities and proximity to the Texas Tech and LCU Universities, Medical Center facilities and more. We look forward to serving you again at our hotel. Thank you, Erika - General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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