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Reviewed 16 August 2017

This is a good hotel nearer to Highway and to many work places like Ayaya.
The breakfast is good, staff is very co-operative. Restaurants are within 2 miles.
Laundry is in second floor. Elevator is very slow

Date of stay: August 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank ram995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron W, General Manager at Residence Inn Dallas DFW Airport North/Irving, responded to this reviewResponded 5 September 2017

Thank you for taking your time to leave us your feedback. We appreciate it very much. It was our pleasure to serve you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017 via mobile

I debated between 3 and 4 "stars." For the price, this extended stay hotel is a good deal but it's not one of the better options for business travelers. The staff are really nice and if management addresses a few items, this could be a much better experience.

Positives:
+ Conveniences like laundry room (but no change machine), free breakfast, some free meals during the week, airport shuttle that also takes you within 5 miles of the hotel (for example, to the nearby Kroger).
+ The rooms are cleaned well. Kitchenette is typical.

Here's what would help:
- Better fitness center: on the plus side, it's open 24/7. Unfortunately, it's tiny and not cleaned frequently, and there's no drinking water in the room.
- The kidney-shaped, outdoor pool is warm and mainly for wading - not big enough for swimming. Families and kids enjoyed it, however.
- Need to equip the "business center," which is literally a small room with furniture from the 1970s. No printer, no computer, no supplies. You have to ask the front desk to print things for you.
- Staff up for breakfast, esp. on weekends: they can't keep up with the crowds, either in terms of food availability or wiping down tables.

The location is convenient to the airport but the nearest restaurants are a mile away and you will hear and see planes constantly.

Date of stay: July 2017
Trip type: Travelled as a couple
Thank RickyBobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron W, General Manager at Residence Inn Dallas DFW Airport North/Irving, responded to this reviewResponded 31 July 2017

Thank you for taking your time in leaving us your feedback regarding your recent stay with us. We will take your notes and assist us to grow as we continue our ongoing renovation and maintain our guest service! We hope if your travels bring you back through the DFW area.

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Reviewed 19 July 2017

IN town for 2 nights for business. I like Residence Inns for the room size, kitchen and living room area. This facility is presently getting repairs made and that is a good idea. Staff helpful. Lobby printers unavailable so desk staff will print out your airline boarding pass for you. Airport shuttle does not leave early enough. Airplanes overhead all day an into the night so be prepared for the nice. Not a place for a light sleeper

Date of stay: July 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank iwtwed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron W, General Manager at Residence Inn Dallas DFW Airport North/Irving, responded to this reviewResponded 21 July 2017

Thank you for taking your time to leave us your feedback. We understand that our renovation has made some of our amenities unavailable, but our team is always willing and finding new ways to assist our guests. We are continually looking for ways to grow and learn, and will take your feedback back to the team to see how we can continue that process.

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Reviewed 9 May 2017

Traveled to Dallas this past weekend for family event. Booked 2 rooms (324 & 326) for 1 night (5/5) thru Expedia.com. Chose this hotel b cause of proximity to the function, and the price ($74.00/night per room).
We checked in Friday night about 7:15 pm with an extremely professional and welcoming young man. I believe his name was Steven. Could not have been more courteous. Asked us what floor we preferred, explains the hotel renovation and told us the 3rd/top floor had been completed. We chose it.
The location was very easy to find, and in the middle of a very large business area so it was wonderfully quiet since I am sure this location gets Monday they Friday business travelers.
Hotel was very clean.
Rooms were spotless, great layout. Little nook for the bed, big "l" shaped couch that pulled out for a sleep sofa.
Fridge, microwave, clean and nice supply of dish ware.
Lovely scented soaps and lotion.
Great desk space.
Lots of plugs in the room for your gadgets.
Great breakfast included. Nice selection of cereals, oatmeal and more toppings than I have ever seen, bagels, toasts, juices, coffees, eggs, sausage, waffles, yogurts. And the gentlemen in the breakfast Area making sure all items were full was great. We thanked him for getting us napkins and he replied with a genuine smile "it was my pleasure".
Bottom line, I would highly recommend this hotel, And hope the staff sees this review and knows how great it was. It truly was genuine customer service with a smile.

Room tip: See review
Date of stay: May 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank biloxibound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron W, General Manager at Residence Inn Dallas DFW Airport North/Irving, responded to this reviewResponded 30 May 2017

Thank you for taking your time to leave us your feedback. We are glad you had a great experience. We appreciate you choosing to stay with us, it was our pleasure to serve you!

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Reviewed 25 March 2017 via mobile

Amazing rooms, great price and good breakfast. Convenient for airport stay. My office staff was accosted at night in parking lot and disappointed that the hotel had no outdoor security cameras. The hotels in a nice safe neighborhood but some outdoor cameras would be useful. Property is being remodeled and they are doing a great job.

Date of stay: March 2017
Trip type: Travelled on business
1  Thank ub0b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron W, General Manager at Residence Inn Dallas DFW Airport North/Irving, responded to this reviewResponded 4 April 2017

Thank you for taking your time to leave us your feedback. We are glad you enjoyed your stay, it was our pleasure to serve you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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