I simply don't understand all the 5 star ratings for this property. At one time, this was a grand destination. The large atrium, indoor pool and spa plus the centrally located bar and grill. It must have been a fabulous place. No more. It's in need of a general overhaul. I did notice new carpet stocked in one of the corners of the large atrium so maybe the work is scheduled. Lets hope. If they don't re-decorate soon, the ratings will start to fall into the 2 star range.
The high ceiling in the atrium is the old, out dated 2 x 2 grid tile. Looks dirty and dated. Something has happened to the HVAC system (it looks like they have modified the supply ducts around the ceiling and it's created a cold draft when seated in the restaurant - bar area). We had to find sweaters. The bar is dated and needs to be re-decorated or replaced. The common hallways and elevators are fine. The rooms, however, need work now (see attached photos). Drywall damage (broken completely off corner bead, old fashion plastic light panels cracked and not fitting flush into the old ceiling grid in bath areas (see pictures). Minor drywall damage not repaired (easy fixes not addressed.
*We had a "sleep number" bed with controller. Unfortunately, it didn't work. Why leave the controller on the bed if it doesn't work?? Who is running this place?
*Drywall and ceiling tile issues
*Large room that was clean
*One pay TV channel
*Iron and board
*Room service (we didn't use so no idea how this rates)
*There is an indoor pool and spa
- Official Description (provided by the hotel):
- The Atrium Hotel & Suites features over 100 beautifully appointed oversized guestrooms, each with more than 450 square feet of living area. The spacious two-room suites come complete with separate parlors, balconies and atrium views. The 100% Smoke Free property comes with some awesome amenities, great for the business as well as leisure traveler.Great Convenience at Unbelievable Prices:•24 hour Complimentary Shuttle to and from Airport & 3 mile radius•Indoor Heated Pool•24 Hour Fitness Center•24 Hour Business Center•24 Hour Desk Service•Guest Laundry / Valet Laundry•Atrium Bar & Lounge on Site•Gift Shop on Site•Over 10,000 Sq.Ft Meeting Pl ... more less
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- Also Known As:
- Park Inn By Radisson Dfw Airport South Hotel Irving
- Radisson Dfw South
- Radisson Hotel Irving
- Radisson Irving
- Irving Radisson
- Atrium Hotel & Suites, DFW Airport South Irving, Texas