I was warey about staying here having read the reviews and I have to say I have mixed feelings about my stay.
I was there for 13 nights and to be fair the beds are comfortable and the air con worked fine which as a Brit is important to me... and the rooms were quiet considering the location. So from that point of view I was happy.
However, I was less than satisfied with a few things, first of all, the rooms are pretty poor standard considering the billing, they were very dated and on two occasions i had shets with small rips in them. The bathroom was never cleaned properly (I don't wish to show the evidence from the bowl as proof) and on one occasion there was some strange yellow water that came out of the sink while I was shaving.
I can sort of forgive these things and get on with it because I like the location and I've stayed in enough hotels to know these things happen from time to time, but what I felt really offended by is the parking. Now I understand we're in the middle of theatre district, but to charge $30 A NIGHT for parking, especially for long term residents, it in my opinion unacceptable. They offered me a discounted price of $20-25 but I still felt this was a bit steep.
There are, of course, alternatives, you can walk a couple of blocks away and pay additional charges, or if you can find a parking space on the street, you can leave it there overnight (after 6pm until 7am) but in a city the size of Houston I think they could do more to make it a bit easier for customers.
All that said, it is very close to lots of downtown amenities, good access to the motorways and over all the staff seemed polite, helpful and friendly. Would stay there again? probably not if I had to have a car for my trip.
- Official Description (provided by the hotel):
- Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK) and Agoda so you can book your The Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Lancaster Hotel Houston
- Lancaster Hotel Houston
- Lancaster Houston