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“A new favorite!” 5 of 5 bubbles
Review of Sheraton Suites Houston Near The Galleria

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Sheraton Suites Houston Near The Galleria
Ranked #101 of 501 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
Port Arthur, Texas
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“A new favorite!”
5 of 5 bubbles Reviewed 9 February 2012

I had stayed at several Houston hotels but never got around to staying at Sheraton Suites. I'm so glad I finally did! Our stay was awesome. The bed truly was HEAVENLY. I did NOT want to get up in the morning and even got late check out.

The only thing I didn't like was that to self-park, you had to walk a little ways to get back into the building. It wasn't too bad, though. The staff was awesome. Every face was friendly and warm. The location was great and while we didnt visit the restaurant, I think we will next time. When we did make it to our dinner location, it was a 30 minute + wait despite a reservation. The restaurant looked nice and appeared to have plenty open tables. I really wish I'd have visitied it. Next time!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Meghuneyntyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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511 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
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English first
Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

Both my husband and I stay here for our anniversary and we got the king suite and talk about
cozy and warm.We loved it so much we are making a point to stay there again when we go back.The staff was wonderful and the hotel was clean and the pillows where amazingly comfortable.
If you are looking for a hotel this one will be ideal.
Oh better yet,we actually saw some of the marathon (Chevron) from the hotel room.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank valerie0627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 29 January 2012

I stayed at the Sheraton Suites the last week of January, 2012 and expected an ordinary, trouble free accommodation. I was so surprised that it turned out to be an extraordinarily nice stay. The staff was aggressively hospitable, the dining room was great, and the suite was thoughtfully appointed. The bed was unbelievable. I don't believe I have ever slept so soundly! If you are traveling to Houston, this is an awesome choice for a hotel, and quite affordably priced.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dallas David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guatemala City, Guatemala
Level Contributor
95 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 23 January 2012

I needed two nights' accommodations for an urgent business matter and picked Sheraton Suites because it was close to my appointments and received glowing reviews from other travellers. Was I ever NOT disappointed! I had a wonderful stay in a beautiful suite at a remarkable price!
The Room--Roomy and super-clean, the sitting room and bed room were easilty divided by sliding doors. The sitting room furnishings were tasteful and in very good condition. The carpet was clean, odor-free and without stains. The wet bar was very convenient. The work area was ample and well lighted. Internet access was good and free.
The Bed--Quite possibly the best hotel bed I've ever experienced, it was comfortable with clean, fresh bedding. I slept wonderfully well.
The Bath--Very nicely-appointed with huge mirror space in the lavatory-dressing area. Tub (with shower) and toilet were separate. Plenty of hot water at all hours.
The Surroundings--Hallways were free of clutter and "smells." Elevators were quickly available. The lobby was a cordial place where meeting and talking could be done with reasonable privacy. Signage was ample and clear. The parking garage is attached to the hotel itself so guests and baggage stay dry.
The People--I've never been treated better by any hotel staff anywhere in the world. They were friendly without being forward. Phones were answered by a "Hello, how can I help you?" and my last name, not just "Hello." Check-in and check-out was a snap, and the copies of restaurant tabs my budget manager always needs were ready for me when I left, both hard copies and a follow up email attachment.
Overall--I love this hotel! And not just the building and the wonderful room, but the people who worked to make my stay super-enjoyable.
Well done, Sheraton Suites!

Room Tip: My room was on the highway side of the building so I did hear some Houston traffic beginning a bit a...
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  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JVDonnant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olathe, Kansas
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 18 January 2012

The hotel was grand. I was greeted by every hotel employee I passed. With three elevators, I never had to wait over a few seconds for an elevator. It's within a five minute walk of the Galleria. The suite was very spacious. The bed was one of most comfortable beds I've ever slept on. My only complaint is that there was no iPod dock in the room.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BrianW1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Suites Houston Near The Galleria

Property: Sheraton Suites Houston Near The Galleria
Address: 2400 West Loop S, Houston, TX 77027-4204
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Green Hotel in Houston
#31 Luxury Hotel in Houston
#133 Business Hotel in Houston
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Sheraton Suites Houston Near The Galleria 4*
Number of rooms: 283
Official Description (provided by the hotel):
Surrounded by the glamour of uptown Houston, Sheraton Suites Houston Near The Galleria is ready to greet you with a pleasant and comfortable stay. Our full service, all-suite hotel puts you close to the excitement at the George R. Brown Convention Center, Reliant Park, Minute Maid Park, Toyota Center, BBVA Compass Stadium, Museum District, downtown Houston, and the world renowned Texas Medical Center.Spend the day browsing Galleria Mall's extravagant shops and day spas, just two blocks away, and then return for a refreshing swim in our outdoor pool. After, share in some delightful food and conversation at our restaurant or lounge.Fully unwind in one of 281 spacious suites, beautifully appointed and full of all of the ingredients for a memorable stay. Find a great hotel convenient to Houston’s major airports at the Sheraton Suites Near The Galleria. ... more   less 
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Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton

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