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“Horrible ghetto”

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InTown Suites Houston Northwest / Cy-Fair XHW
Ranked #388 of 518 Hotels in Houston
Reviewed 30 August 2014

My title says it all. Nice area but this place is a slum. Dirty places attract dirty people. Weird checkout procedure designed so the can keep your deposit. Mostly just dirty inside the rooms and all over the grounds. Bugs in the shower and who knows what inside the walls. Lots of smokers so inside my room always smelled like smoke. Not a pleasant place to stay even at this price.

  • Stayed: August 2014
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2  Thank Jeff_Skillin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 March 2014

The room is infested with rodents simply because management does a poor job. Mice, rats etc. were able to pass through an un-patched or covered hole under kitchenette sink. My daughter awaken to a trap that was placed by management to three mice. Uninhabitable, unsanitary, horrible conditions. AVOID AT ALL COSTS! Property Manager Nancy says she has followed protocol by placing traps. WOW, unbelievably deplorable conditions! I'm suing for the extreme stress and trauma caused to my family, with no resolve. A property manager or hotel should provide safe & habitable conditions.

  • Stayed: February 2014, travelled with family
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12  Thank c k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InTown Suites Houston Northwest / Cy-Fair XHW

Address: 13125 Fm 1960 Rd W, Houston, TX 77065-4006 (Formerly Suburban Extended Stay)
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #388 of 518 Hotels in Houston
Hotel Class:2 star — InTown Suites Houston Northwest / Cy-Fair XHW 2*
Number of rooms: 150
Official Description (provided by the hotel):
InTown Suites is leader in Extended-Stay living. Our properties are built for the guest staying a week or longer. Our furnished studio/efficiencies offer incredibly low weekly rates with no lease or credit check. To keep rates as low as possible, we are a limited service facility and are not for every traveler. However, if you need to stay a week or longer - and are on a budget - we provide amazing value. ... more   less 
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Also Known As:
Intown Suites Houston Northwest / Cy-Fair (Xhw) - Houston Hotel Houston
Extended Stay Houston
Houston Extended Stay

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