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“Loved everything, but the housekeeping”

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La Quinta Inn & Suites Houston Energy Corridor
Ranked #120 of 518 Hotels in Houston
Certificate of Excellence
Reviewed 22 November 2010

First of all, the front desk staff was great. We quickly checked in and they were very helpful. The breakfast (eggs, biscuitd, sausage, waffles, cereal, muffins, juices, etc..) was really good. Our only complaint was with the housekeeping. There was bodywash left in the bathroom, obviously from a previous guest. It was understood, from the signs in the room, that the linens and towels would only be changed if we asked. We were staying with a small child and unfortunately had an accident and needed the sheets changed. We took the sheets off the bed and placed the card to indicate that we needed the bed lines changed. When we returned we found that the same soiled sheets had been placed back on the bed. It was late and the room service staff had left, so we had to take the sheets off again and change the linens ourselves. This has never happened at any other hotel and we were really disappointed, especially since everything else about our stay was great.

  • Stayed: November 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank lpcole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dandre H, General Manager at La Quinta Inn & Suites Houston Energy Corridor, responded to this reviewResponded 21 June 2012

I truly apologize on the behalf of the entire hotel. We are a team and if one department drops the ball we all take responsibilty. I assure you on your next visit you will not have any housekeeping issues. Thanks for keeping me informed.

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Reviews (254)
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240 - 244 of 254 reviews

Reviewed 15 October 2017
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  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank alxtremo x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017 via mobile
Google Translation

Stayed: August 2017, travelled on business
Thank marcelo a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Houston Energy Corridor, responded to this reviewResponded 21 August 2017
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Reviewed 21 October 2016 via mobile
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Stayed: October 2016, travelled as a couple
Thank Gustavo U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dandre H, General Manager at La Quinta Inn & Suites Houston Energy Corridor, responded to this reviewResponded 9 December 2016

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Reviewed 9 December 2015
Google Translation

  • Stayed: July 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Eleonora Lucia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dandre H, General Manager at La Quinta Inn & Suites Houston Energy Corridor, responded to this reviewResponded 10 December 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Houston Energy Corridor

Address: 2451 Shadow View Ln, Houston, TX 77077-7001
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #120 of 518 Hotels in Houston
Price Range: €80 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Houston Energy Corridor 3*
Number of rooms: 77
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