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“Loved everything, but the housekeeping” 4 of 5 bubbles
Review of La Quinta Inn & Suites Houston Energy Corridor

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La Quinta Inn & Suites Houston Energy Corridor
Ranked #117 of 499 Hotels in Houston
Certificate of Excellence
Louisiana
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Loved everything, but the housekeeping”
4 of 5 bubbles Reviewed 22 November 2010

First of all, the front desk staff was great. We quickly checked in and they were very helpful. The breakfast (eggs, biscuitd, sausage, waffles, cereal, muffins, juices, etc..) was really good. Our only complaint was with the housekeeping. There was bodywash left in the bathroom, obviously from a previous guest. It was understood, from the signs in the room, that the linens and towels would only be changed if we asked. We were staying with a small child and unfortunately had an accident and needed the sheets changed. We took the sheets off the bed and placed the card to indicate that we needed the bed lines changed. When we returned we found that the same soiled sheets had been placed back on the bed. It was late and the room service staff had left, so we had to take the sheets off again and change the linens ourselves. This has never happened at any other hotel and we were really disappointed, especially since everything else about our stay was great.

  • Stayed November 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lpcole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dandre H, General Manager at La Quinta Inn & Suites Houston Energy Corridor, responded to this review, 21 June 2012
I truly apologize on the behalf of the entire hotel. We are a team and if one department drops the ball we all take responsibilty. I assure you on your next visit you will not have any housekeeping issues. Thanks for keeping me informed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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211 reviews from our community

Traveller rating
    115
    61
    20
    8
    7
See reviews for
56
31
20
93
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
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Additional Information about La Quinta Inn & Suites Houston Energy Corridor

Property: La Quinta Inn & Suites Houston Energy Corridor
Address: 2451 Shadow View Ln, Houston, TX 77077-7001
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #117 of 499 Hotels in Houston
Price Range (Based on Average Rates): €
Hotel Class:3 star — La Quinta Inn & Suites Houston Energy Corridor 3*
Number of rooms: 77
Reservation Options:
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