night shift clerk had us wait for almost 30 minutes just to check in even though we had already booked the room ahead of time. She charged us what she called a security deposit, next day i saw my statement and found 2 transactions of over $170 total. she was also not sure about giving us a room because her "list" was messed up. horrible service. room did not even have disposable cups. some towels looked brown while some looked bright. Breakfast area was completely gone at 9:20 even thought they said it is open till 9:30. worker told me to come early next time! and after all the room cost is of a 3-4 star hotel.
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- Also Known As:
- Extended Stay Deluxe Houston - Med Ctr-Reliant Park Hotel Houston
- Extended Stay Houston
- Houston Extended Stay