We visited and Megan was our "safari guide". She was very helpful with food suggestions. She was always there to make sure we were doing good and was quick with the service. My daughters loved the atmosphere which was a lot of fun, my wife and I enjoyed it as well.
It was sad that the ride was down, but we were only a few weeks after Hurricane Harvey so we can't complain about that.
They also have a build a bear which my 4 year old loved. She got her first one.
We would definetly return to this place again, and we recommend to anyone with kids visiting Galveston Island.