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Reviewed 12 August 2018 via mobile

Great service provided by Elba Rojas during my stay! Friendly, helpful and dependable. Food was just the right amount but you have 3 different options depending how hungry you are that day and can have as much coffee as you need.

Stayed: August 2018, travelled with friends
Thank Charles P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this reviewResponded 13 August 2018

Hello Charles P,

Thank you for staying with us recently and for leaving a positive review for others to learn about your experience.

I will be sure to share your kind words regarding our team member Elba with her as she definitely makes it her mission each day to please our guests and deliver kind service.

We hope to see you again soon,

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Reviewed 10 August 2018 via mobile

I recently found out we were expecting a baby, and I wake up nauseous and hungry. Having been told the wrong time for breakfast, we were at breakfast about 20 minutes before it opened. Elba Rojas was so kind, and allowed us to graze the non-hot items, and gave us juice and coffee while we waited for the full breakfast to open. She went above and beyond for this sick mama!

Stayed: August 2018, travelled as a couple
Thank thisisjuliawade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this reviewResponded 13 August 2018

Greetings thisisjuliawade,

So sorry you were not feeling well during your recent visit to the Magnolia Dallas Park Cities, but I am so pleased our team member Elba took time to ensure you got what you needed to help you to feel better!

We appreciate your business!

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Reviewed 10 August 2018

We stayed here two years ago. The free breakfast buffet is gone, now $14.95 (I think). We decided to walk to Café Brazil for breakfast.

Rooms are the same. Small bathroom. In room coffee maker, but lacks in-room safe. Good WiFi and AC, comfy bed, friendly staff, nice central lobby/atrium area. Fitness room has good quality equipment and was not crowded on this visit. Indoor pool would be a plus for families. Free parking is also a plus.

Worth it because of good price and close location to SMU and restaurants.

Room Tip: Odd numbered rooms on the 6th floor face the central atrium lobby, while the odd-numbered rooms have windows facing outside.
  • Stayed: August 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank ScottEP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this reviewResponded 10 August 2018

Greetings ScottEP,

Thank you for being a repeat guests as we value your business very much.

As you pointed out our complimentary breakfast option from two years is no longer available due to rising costs associated with this feature but we have many other breakfast options including complimentary Lobby Coffee each morning an ala carte menu that starts at $9.00 for cooked to order breakfast options. For even greater value we offer a Bed & Breakfast package that includes our full breakfast buffet as a great value each day of your stay available on our magnoliahotels.com web page. Please also try to enjoy our complimentary Milk and Fresh baked Cookies offered in our Lobby each evening to all guests as our guests love this feature!

I am pleased you still felt the Magnolia Dallas Park Cities offered good value and that you enjoyed the Fitness Room, our Complimentary WiFi the Comfy Bed and our always friendly staff along with the Free Parking at the hotel.

We hope to welcome you back very soon!

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Reviewed 9 August 2018 via mobile

Stayed here for a long weekend in mid-July and felt like the price ($88/nt on Hotwire) for the location and amenities was very reasonable. The bathroom in our double queen room was pretty small, but tub and toilet were clean. Bed was very comfortable. Location ideal, extremely easy access to all the best restaurants and shopping.

Stayed: August 2018, travelled with family
Thank pnbarnes79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this reviewResponded 10 August 2018

pnbarnes79,

Thank you for your business and your recent stay and we are all pleased you found the Magnolia Park Cities a good value. As you note in your review the hotel has a wonderful location when traveling to Dallas and we appreciate you sharing this positive review of your stay with other travelers.

We hope to see you again soon,

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Reviewed 9 August 2018 via mobile

I really enjoyed my stay at the hotel, rooms were nice but most of all the service was fantastic. In particular, Elba was so friendly and accommodating! She provided absolutely exemplary service and I really enjoyed our conversation!

I will recommend this hotel to my colleagues.

Stayed: August 2018, travelled on business
Thank Gabriel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this reviewResponded 10 August 2018

Greetings Gabriel H

Thank you for recommending the Magnolia Dallas Park Cities to your colleagues and for allowing us the honor of serving you! Thank you as well for acknowledging Elba and her exemplary service to you and please know I will be sure to share your kind words with her.

We look forward to a future opportunity to serve you again!

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