First, I'm thankful that this Whataburger is open 24 hours. Their food is consistent and good. We had a large order for 2:30am (morning of 08/01/17), and it got messed up. Things were missing and upsizes were left out. It happens, and is never pleasant, but the lady at the service window was more than apologetic and more than made up for it with her service and attitude. Unsolicited, she put the drinks in a carrier and big bag with carry handles. That was so helpful too. Managers, take note of the praise for her and commend her. We got the order fixed up and we're on our way with big bags of great food and drinks. I like Whataburger, and like them even more now. Thank you.