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“Great hotel”

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La Quinta Inn & Suites Dallas Downtown
Ranked #52 of 207 Hotels in Dallas
Certificate of Excellence
Reviewed 4 weeks ago

Hotel was nice and clean. All new updates. Breakfast was great. Service was awesome. Everyone was very kind. The gym was nice. Great location, close to lots of great attractions. Definitely a great place to stay.

  • Stayed: November 2017, travelled with friends
    • Value
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Review collected in partnership with La Quinta
Thank shelleyc758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora B, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this reviewResponded 4 weeks ago

Dear Shelley:

Thank you for your great feedback. We are happy to hear that your stay . Glad to hear that hotel and staff met your expectations.

Regards,

Aurora B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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12 - 16 of 128 reviews

Reviewed 5 weeks ago

high quality experience out of a budget friendly price point. Location is excellent and the staff was very helpful. Room was a little small, but did not feel cramped. I would prefer that valet parking not be required.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with La Quinta
Thank P6924OUjonathanh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora B, Manager at La Quinta Inn & Suites Dallas Downtown, responded to this reviewResponded 4 weeks ago

Dear Guest:

Thank you for your comments. We are happy to hear that hotel and staff met your expectations. Unfortunately all downtown hotels only offer valet service.

Aurora B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Clean and comfortable rooms with a view of history right outside my window, the Texas School Book Depository, Daley Plaza, Old Red Courthouse and sadly the Kennedy assignation site. The rooms are small but well decorated and have a modern touch. Staff is very friendly and helpful. I had never seen a La Quinta with a bar, this one has one. I attended a convention at the Kay Bailey Hutchens Convention Center with in a easy walk and big savings $$$ over the Omni and Hyatt nearby. I didn't spend much time in the room, sleep and shower, then back to the convention. Perfect for my needs.

Room Tip: Try to get a room on the north side to see the historical sites outside your room.
See more room tips
  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank D5809WBalexanderp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora B, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this reviewResponded 4 weeks ago

Dear Guest:

Thank your for your feedback, we are happy to hear that hotel and staff, location met your expectations.

Looking forward to your next stay.

Aurora B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

I have stayed st several other branded properties and have always been pleased with the overall experience. The staff at this property were very nice and helpful. However, if your room faces Houston St. be prepared for a lot of noise from traffic on the street below as well as the adjacent rail yard.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank T4744SWrogerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora B, Manager at La Quinta Inn & Suites Dallas Downtown, responded to this reviewResponded 4 weeks ago

Dear Guest:

Thank you for your feedback. Glad to hear hotel and staff met your expectations. Sorry to hear you experienced outside noise during your stay.

Aurora B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017

I originally reserved three rooms. I pushed two of the rooms back one day for the check in. I was able to check into the first room fine on the first night. On the second night I was told that they were overbooked and could only accommodate one room. We had to fit 5 people in a single room for the night. A walk or compensation was not offered. I also used a CC to guarantee the rooms. Overall this is poor management when the front desk tells customers we have this happen a lot and are overbooked by 7-10 rooms.

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank 697rickeshp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora B, Manager at La Quinta Inn & Suites Dallas Downtown, responded to this reviewResponded 5 weeks ago

Dear Guest:

I apologize for the mis information. I have addressed your concerns with my staff.

Aurora B

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Dallas Downtown

Address: 302 S Houston St, Dallas, TX 75202-4706 (Formerly Hotel Lawrence)
Phone Number:
Region: United States > Texas > Dallas > Downtown Dallas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #52 of 207 Hotels in Dallas
Price Range: €107 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Dallas Downtown 3*
Number of rooms: 127
Official Description (provided by the hotel):
Valet Parking Only Daily fee is $25 plus tax. Pets are not allowed. ... more   less 
Reservation Options:
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Also Known As:
Lawrence Hotel Dallas

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