The shower in our room had towels that were used from a previous customer. They were dried so badly they were hard and had hair on the towels. We had just gotten out of the pool which was filthy and had a oily film across the surface and lots of dirt floating in it. We were in pool maybe 30 seconds before realizing this. Went to our room to shower and get this filth off of us and we could not even use the shower because it was dirty as well. I spoke with the General Manager who states he is also part owner and would not give me information to the other owner or anyone else. These conditions were horrible. They took 20% off. When I called back to get the owner info I was told the above and they took another 10% off. We have stayed in this hotel prolly 20 times in the last 18 months and every time the conditions of the hotel degrade with no repairs. We will not be returning. I will also go to the Country Inn Corporate level to let them know what type of name this place is making for them. The capper to all this was the "Owner"/General Manager was rude.
- Official Description (provided by the hotel):
- The brand new Country Inn & Suites of College Station is open for business! Our beautiful property is located on Southwest Pkwy, minutes from Texas A&M University, with easy access to all of Bryan and College Station. We do offer the state rate as well as special group rates. We hope you consider us for your meeting, event, and accommodation needs and look forward to doing business with you!Hotel amenities include:• Business Center featuring a computer, printer access, free Wi-Fi and fax services • Complimentary hot breakfast Mon-Fri 6am-9:30am, Sat-Sun and holidays 7am-10:30am• Coffee, tea and cookies available at the front desk 24 hours (complimentary)• Daily housekeeping service• Fitness Center with treadmill, elliptical machine, stationary bike and multi-weight system• Forgotten items service• Club CarlsonSM hotel rewards program (Earn 15 points per dollar spent)• Group rates available• High-speed, wireless Internet access throughout the hotel and guest rooms (complimentary)• Guest laundry facilities• Local calls (complimentary)• Meeting room (accommodates up to 60 people)• Outdoor pool and spa• Parking on-site (complimentary)• Read It & Return lending library• Weekday USA Today newspaper (complimentary)• All hotel rooms feature a flat screen TV, refrigerator and microwave, as well as a spacious granite-appointed bathroom. ... more less
- Reservation Options:
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