The service here is always very pleasant and fast. We do like the food which keeps us going back. Sometimes the trays are almost empty but it usually doesn't take too long for them to replace with fresh. We have eaten there a half dozen times and have only seen a chef at the hibachi grill twice. There is ice cream and sherbet but, since it is self serve, the tubs sometimes look pretty disgusting with people dipping the same scooper in different flavors without rinsing it off in between.