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“Great Hotel”

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Holiday Inn Pigeon Forge
Ranked #75 of 91 Hotels in Pigeon Forge
Hopewell Va
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Hotel”
Reviewed 28 November 2011

We stayed there 3 nights. The staff was wonderful & couldn't be more helpful.Our room was very nice. We slept all night with no problems. Each room had micro frig, coffee pot & microwave. There were two nice benches to put your luggage on so you didn't have to put it on your bed. The only thing I would have liked to have been better was the water pressure in the shower. It was OK .

  • Stayed October 2011, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MissRee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Fairfax, Va.
Level 5 Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 23 November 2011

This was our first trip to the tourist mecca of Gatlinburg/Pigeon Forge/Sevierville Tennessee. We booked the Holiday Inn through Priceline and got what turned out to be a pretty good price. There seems to be massive overcapacity of hotels, condo rentals, and timeshares in this area, so the competition is keen (It seems that every block or two there is some hawker trying to get your attention and offer you free show tickets in exchange for a time share sales presentation; avoid eye contact!). The room was very clean and comfortable, and the pool/whirlpool area was very pleasant. The front desk staff was VERY HELPFUL and courteous; kudos to all. The only minor complaint would have been a flat screen TV in the room instead of the aging tube model, but with all the evening shows in town, we didn't spend all that much time watching TV. The breakfast buffet wasn't set up the days we were there so we couldn't try it out. The hotel is set back from the main strip, so there should be no road noise even if your room faces the street. Our room was on the back side of the hotel, which was especially quiet. All-in-all, a very pleasant hotel stay for our first trip to the area.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank kr51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level 4 Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 November 2011

I guess I should have read further down the Trip Adviser reviews before booking here. Yep...it was pretty bad. For $100 a night, you have got to be kidding me. The lobby is very nice. But the room and corridors are grungy looking. My pregnant wife and I tried to get a refund after just the first 20minutes in the room. You could feel the springs in the bed just by sitting on the end. The hotel manager on duty that night would not allow us to accept a refund and leave. It was really the most bizzare situation. We hadn't even used the room or the bathroom. And it wasn't booked through a third party (Hotwire, Expedia, Hotels.com, etc.) Even after we contacted corporate. Corporate said they had never experienced a situation in which the hotel manager refused to refund us so we could find another place. Corporate though, could not force them to do so. And that hotel manager was adamant that we stay there. Very strange and foolish on her part, because we did manage to get a refund the next morning from another more reasonable manager. But what a tiresome ordeal. So needless to say we did end up staying there after they found us another room. The bed in the second room was a bit better. But yikes!! One of the side lamp bulbs was burned out, the toilet seat was broken and half hanging off, there were hairs both inside the tub and on the shower ceiling. The woman the next morning who issued us the credit was very nice and apologetic and so only because of her, would we give Holiday Inn another chance. Not this one!! But perhaps we won't black list them entirely!!

But seriously, save yourself the aggravation and stay at the Hampton Inn or the Marriot Spring Hill Suites just down the road. They are about the same price. about $100/night for a King Room. That Holiday Inn was about on par with one of $40-50/night places. Perhaps a Red Roof Inn or Rodeway Inn or Econologe. For our second night we stayed at the Hampton Inn just up the road for the same price and what a difference!! Bed quality, cleanliness. Plus complimentary breakfast. Incomparable.

Seriously folks, don't even waste your time with this one. There are PLENTY of places in Pigeon Forge and Gatlinburg. No need to fool around with this place.

Room Tip: Don't even bother with this place. This place was marginally better than one of the older, ch...
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mack00013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pigeon Forge hotels

Clarksville, Indiana
Level 5 Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 18 November 2011

There are many places to stay in Pigeon Forge, but Holiday Inn has a great value. We got a room with 2 queen beds and a refrigerator. The hotel has a pool and restaurant. The pool was nice. The restaurant was somewhat slow in providing service and with all the great food around I wouldn't recommend it. The only complaint is make sure you get a room that has a good mattress. Ours had a huge indentation on one side that was awkward to sleep on, but we weren't in our room much at all. I would stay here again.

Room Tip: Make sure you get a good mattress.
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  • Stayed April 2011, travelled with friends
    • Value
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Helpful?
Thank GAaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toney, Alabama
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 November 2011

We really enjoyed our stay. It's right across from Dollywood.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank foreversasfarasillgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Pigeon Forge

Property: Holiday Inn Pigeon Forge
Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863-3422
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 91 Hotels in Pigeon Forge
Price Range (Based on Average Rates): €
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
Number of rooms: 206
Official Description (provided by the hotel):
From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more   less 
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Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn

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