The price was right, but the surprises overpowered the good. 1st, we were given a handicapped room without being forewarned which dashed my wife's hopes of a bath; 2nd, the desk manager was non-apologetic and basically apathetic in response to both my disappointment and my wife's expressed displeasure. 3rd, the "free" breakfast was overpriced. The indifferent service curbing our two nights may have been due to the desk manager being on duty at night and in the morning. The Inn was not terrible! It was clean and in a good location with good parking.
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- Also Known As:
- River Bend Hotel Pigeon Forge