We have stayed at this particular Red Roof many times and been extremely satisfied with the results, but this trip was different. We got in on Friday night, beat from the day at work and then 4 hours on the road. My husband immediately got into the bed. I was puttering around getting ready for bed and thought the floor was really cold. When I took my socks off they were wet. I kind of freaked out, but this room didn't smell bad and my hubby said he was too tired to move anyway. Next morning when we told the desk staff the reply was maybe it got shampooed that day accidentally. We asked about changing rooms and they were very noncommital. There was no I'm sorry, no let's make this right. There was no regard for our discomfort at all. It was more an attitude of crap happens. Not the response we expected.
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- Also Known As:
- Red Roof Pigeon Forge Hotel Pigeon Forge
- Red Roof Inn Pigeon Forge
- Red Roof Inns Pigeon Forge
- Pigeon Forge Red Roof Inn