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All reviewsmellow mushroomfront deskoutdoor poolwalk in closetwafflesthe sofa bedsitting areahot tubthe breakfast areaferris wheelfree breakfastrooms are largefitness centerwould stay here againthe main dragconvenient locationgreat place to stay
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Reviewed 8 December 2017 via mobile

One of the nicest places to stay while visiting area. Coffee bar was excellent!! Rooms are HUGE and very clean. Clean and spacious to say the least. Breakfast was very good and the elevators was very fast! Highly recommend

Stayed: December 2017, travelled with family
Thank Daniel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this reviewResponded 12 December 2017

Dear Daniel,
What a fantastic review to read. We thank you for taking the time to share your thoughts about your recent visit. It makes us happy to know that you enjoyed your stay in your large, clean, and comfortable room and that you found the elevators to be efficient. We're also thrilled that you were pleased with your tasty breakfast and our delicious coffee bar. Your recommendation is appreciated, and we look forward to your next stay.

David M. Duda, CHA, CRDE
General Manager

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Reviewed 6 December 2017

Second ytime in this hotel. Nice and clean, hotel staff polite and courtesy,hot breakfast,juices and coffee,fireplace in lobby and breakfast room,has seperate refrig with microwave sink and coffee maker,would reccommend this hotel

  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank hunter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this reviewResponded 7 December 2017

Dear Hunter,
We're honored by your loyalty as a returning guest of SpringHill Suites Pigeon Forge! Being so close to local attractions is an asset and we hope you had fun exploring the area. Our team was happy to provide you with gracious service and clean accommodations. It's also wonderful that our hearty breakfast and handy amenities enhanced your stay as well. We're proud to know we've consistently maintained our high standards over time. Your warm recommendation is greatly valued and we look forward to seeing you again.

David M. Duda, CHA, CRDE
General Manager

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Reviewed 6 December 2017 via mobile

Nice clean room and more space than most. Our room had a walk in closet and plenty of room for storing the travel items we didn’t want to leave in the car but didn’t want to have in the way during our stay. Nice indoor pool and outdoor hot tub. It was too cold for the outdoor pool and slide, but it looked like a lot of fun for the kids in better weather. Right next to the Christmas hotel on the strip and just North of the Island. Great location for someone looking to be off the main drag but still able to walk to everything.

Stayed: November 2017, travelled with family
1  Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this reviewResponded 7 December 2017

Dear Eric,
Thank you for paying us a visit here at the SpringHill Suites Pigeon Forge this holiday season! We are so happy that our location was perfect for your stay. As you noted, we are just steps away from so many of the local attractions that make our area great. We're also pleased to read that our spacious, comfortable room layouts gave you plenty of room to stretch out and benefit from some extra storage. You're exactly right in saying our pool is a ton of fun and we hope you come back soon to experience it with us! We look forward to your next visit.

David M. Duda, CHA, CRDE
General Manager

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Reviewed 1 December 2017

Stayed one night. Check in was quick. Staff were friendly. Great location. Bed was very comfortable. Breakfast was good. Waffle makers, scrambled eggs, bacon, juices, coffee. Plenty more breakfast items to choose from. Starbucks next door. Next to that a Mellow Mushroom restaurant.

Room Tip: ask for a view of The Island. You should be able to see the big ferris wheel at night.
  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Gen1776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this reviewResponded 4 December 2017

We're delighted that your stay at SpringHill Suites Pigeon Forge was enjoyable! It was a pleasure to provide you with friendly, efficient check-in service. We're happy to learn that our proximity to Starbucks and Mellow Mushroom was convenient for you. It's great that you loved our hearty breakfast and comfortable beds as well. Your high rating means the world to us and we'd love to host you again.

David M. Duda, CHA, CRDE
General Manager

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Reviewed 27 November 2017 via mobile

This property is in an excellent location with easy access. The room was clean with the exception of a dirty wash cloth left hanging over the shower curtain rod. My only complaint about this hotel was the breakfast and dining area. The breakfast options were pretty much continental with the addition of scrambled eggs and sausage. And you can make your own waffle too. Other properties that I have stayed at in the area have a far better selection for “full” breakfast. The dining area was the biggest problem as it was small with very limited seating. Two of the three mornings we found ourselves standing there with our food in our hands but no place to sit. So if you want a place to stay that has a great location and clean rooms but don’t care about the breakfast issue, then this is a good place.

Stayed: November 2017, travelled with family
Thank doodler45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this reviewResponded 28 November 2017

Thank you for staying with us and taking the time to share your thoughts. We're glad our location was ideal for your visit and that you found your room clean and comfortable. Please accept our apologies for any inconvenience with seating in the breakfast area as well as your disappointment over the selections. It is through feedback like yours that we're able to improve and we'll keep your comments in mind moving forward. On future visits to the area, please consider staying with us again.

David M. Duda, CHA, CRDE
General Manager

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