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All reviews wine tasting course dinner cleveland winery red balloon relaxing weekend food was amazing pizza steak pinot gris beautiful surrounds underground cellar table service cellar door late checkout cooked perfectly wait staff lovely location
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Reviewed 31 August 2018 via mobile

We would like to say a big thank you to Lauren & staff. Our family stayed fri / sat night in the homestead house. Having our wedding there on the Saturday was just so easy everything in the one location all our guests loved the venue , food , location and the homestead house.
Home away from home. Staff at Cleveland made my day super amazing everything was perfect
Will be returning for all our anniversaries to Cleveland
Love you guys
Hugs n Kisses Forever Grateful
Highly recommend xx

Stayed: August 2018, travelled with family
Thank marzyv77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Grange Cleveland Winery, responded to this reviewResponded 16 September 2018

Dear Maryanna & Gordon,

Thank you for taking the time to leave feedback regarding your Wedding at Cleveland Winery. We work really hard to provide our wedding couples and their guests with an exceptional wedding venue with amazing food and service experiences and we are happy to see that reflected in your review. Lauren and the team very much appreciate the kind words and we look forward to having you guys back for your anniversary at your new home away from home!

All the best from the team at Cleveland Winery!

Customer Care

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Reviewed 19 August 2018 via mobile

I typically research before choosing accomodation and with this one I felt let down. The whole place seems well worn and in needing modernising.
The rooms felt too clinical and beds were worn out feeling the springs in your ribs at night.
Very dissapointed. The only good thing was a heater which worked and the great customer service we received at dinner and breakfast by the waitresses.
Wont be back here.

Stayed: August 2018, travelled as a couple
Thank Aussieguy71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Grange Cleveland Winery, responded to this reviewResponded 16 September 2018

Dear Aussieguy71,

Thank you for taking the time to leave feedback regarding your recent stay. While we are happy to see that you enjoyed the heater in your room and the customer service during dinner and breakfast, we are disappointed to hear that you found your bed uncomfortable and the the property in need of modernising. Although the winery is over a century old and has it's rustic early Australian charm, we appreciate your specific comments as it helps us to identify areas for improvement so we can improve our future guests stays, particularly the comments regarding your bed.

We hope you were still able to enjoy your time at Cleveland Winery.

Customer Care

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Reviewed 6 August 2018

We held a retreat at the Cleveland and it was a really lovely stay. The conference rooms were excellent, and my stay in the Homestead (306) was very pleasant - great ambiance. the staff were friendly and happy to help and the food, served in the Carriage House restaurant, was excellent. Thumbs up!

  • Stayed: July 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank emah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Grange Cleveland Winery, responded to this reviewResponded 16 September 2018

Dear Emah,

Thank you for taking the time to leave your kind comments regarding your recent stay at Cleveland Winery. We work really hard to provide our corporate guests with excellent conference facilities, accommodation, friendly staff and amazing food & wine experiences which we are happy to see reflected in you comments. We look forward to welcoming you back to Cleveland Winery in the near future.

Kind regards,

Customer Care

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Reviewed 6 August 2018

We like to get out and about on the weekends and what better places to visit than places with bulk wine!
We also generally bring up google maps and just select by location to get to places that are a little out of the way like this place.
We tend to try and go to places that have a restaurant (for wine tasting vs someone has to drive) which Grange Cleveland does. Their menu was mainly woodfire pizzas which were ok and not over priced.
It was a very cold and windy day so there was no chance to sit outside but I can definitely see it to be a great spot in the warmer months.

There is accomodation on site which I cant comment on as we just stopped through.

The cellar door was fun! Freezing cold but it is winter and the cellar door is underground.

Wines were good. Sparkling Brut and Moscato were stand outs for me.

Would be a great spot for a small wedding!

Stayed: August 2018, travelled as a couple
Thank Mel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Grange Cleveland Winery, responded to this reviewResponded 16 September 2018

Dear Mel,

Thank you for taking the time to leave feedback regarding your recent stop at Cleveland Winery. We are happy to see that you enjoyed
your time in our underground cellar door and look forward to you staying with us in the near future.

Kind regards,

Customer Care

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Reviewed 23 July 2018

We visited only to try the wines, so can't comment on other parts of this enterprise, but it certainly looks good.
The Cellar Door is a delight. You go down a dark staircase, lit by lamps, and duck your head under a low entrance beam, and you are in a large underground cellar room, lined with bottles. It has a bar and stools to sit on for a very civilised tasting experience. There is a choice of three dry white wines, a sparkling and two reds. All were good quality, well made, well balanced wines. We thought the lady serving was excellent (sorry, don't know her name - she had a lovely soft American accent). A young couple were trying the wine, and said they didn't know a lot, and she went out of her way to explain about the wines, in a way that was friendly and not patronising. You walk though lovely gardens to the cellar and to the restaurant. Would certainly recommend a visit to this atmospheric cellar door.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank yvwords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Grange Cleveland Winery, responded to this reviewResponded 16 September 2018

Dear yvwords,

Thank you for taking the time to leave feedback regarding recent visit to Cleveland Winery's underground cellar door. We work really hard to provide our guests with a unique wine tasting experience and we are happy to see that reflected in your comments. We hope to have you stay with us in the near future.

Kind regards,

Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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