The executive penthouse at the Rydges Parramatta is exceptional and it was very convenient to be able to use the adjoining queen size room for the extra kids.
Check in was easy and the staff we met cleaning our rooms were very friendly.
Breakfast using PGR membership was again challenging. The hotel was unable to scan their own system and after spending time with reception we were sent down to the restaurant with a ”we will sort it out when you get back”- that was great. Until at the restaurant the staff said, ”oh we can't find it can you just fill in this form”? When I asked them to ring reception they quickly had it under control.
Food was great as usual, even though they seemed to be short a staff member or two for such a busy morning. More