What a mixture of positives & negatives this place is.
Spent a week there in January for a beachy holiday, and the room was quite comfortable , clean & modern, after a recent refurb.
BUT....Reception don't seem to understand what service is - apart from being hard to find, the level of assistance when we got there was mimimal, from a 'couldn't care less' employee.
Living in the place for a week was frustrating. New Euro oven came with no instruction book, and many of those euro symbols on the oven make no sense. Every time we opened the oven the smoke alarm went off - every time. The kitchen was in a dark little corner, & the Rangehood light didn't work.
Having the 2 bathrooms was v convenient, but neither had a bath mat or a face cloth.
We had a lovely big balcony, but the balcony sliding ddors were inoperable - they wouldn't slide, (came off the tracks after one effort!) and COULDN'T BE LOCKED !!! We ended up accessing the balcony thru one of the bedrooms.
Speaking of bedrooms - have management ever stayed in one of their apartments?
Why is there no chest of drawers in the bedroom? Nothing to put a bag on, or to unpack clothes into? If it couldn't be hung, it had to stay in the suitace - not ideal.
And the airconditioner was great, very effective - but it is in the living area only - no a/c in the bedrooms.......so many a hot night was spent with the a/c on COLD and bedroom doors left open - so much for privacy.
Still on the bedrooms - the master had power & antenna points on the wall where a TV should go.......but alas, they hadn't got to actually providing one. Frankly it looked a bit like the room had been stripped of furniture & decoration - some might even call it minimalist !
The poor reception service continued throughout (despite one daytime receptionist being v pleasant) - it seems that the management places a low value on customer service.
Whilst we were dissapointed, we still enjoyed our holiday........so my advice would be to ask many questions about your room prior to booking, bcos they are not all the same (it is not a hotel - they are individually owned investment properties).
And if the management read this - Lift Your Game.