Always wanted to stay here and was bought a 2 night stay as a gift.
Given the price of the stay and taking my experience into account, this hotel is overpriced and overrated. In fact there is no way this should be rated 4 star!!
Starting with the positive....the obvious location. Nobody could come here without being enthralled by the views! Breathtaking. However the hotel cannot be judged on that alone and sadly there were too many negatives to overlook.
The food was not good! Indeed breakfast was diabolical. Numerous issues on both mornings at breakfast and again at dinner. Standard of food wasnt up to scratch given its 4 star rating. No gluten free items available and ignorance as to the issue of being gluten intolerant to the point of me being offended and that was from the actual Manager!! Distinct lack of customer care. Apathy from alot of the staff apart from one lovely young gentlemen. Not much atmosphere. Dark and dreary and needing a jolly good clean eg the windows in the conservatory.
Overall disappointing given the money charged. Our visit was saved by the gorgeous late summer weather and the walks. But alot needs to change for this establishment to keep going.More
- Free Wifi
- Free parking