We called in one afternoon for tea and cakes, we were very disappointed with the service received today, the older person made the tea but gave us no eye contact we tried to request cakes but it seemed impossible, also the music was blaring from a box by the counter which didn't help in getting ourselves heard. Anyway she then left us standing at the counter with teas whilst she went off to talk to another member of staff with her back to us! What seemed to be ages before a young lady saw us standing there and immediately came to us where we could order our much needed cakes! and pay! Mm a few good lessons in customer service needed desperately here I'm afraid. Won't return!
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