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All reviewsfull kitchenbeale streetbedroom suiterooftop areavalet parkingfew blocksmississippi riverwithin walking distancean older buildingmemphis downtowntrolley linecivil rights museummain streetwould stay here againbreakfast staffvalet servicefree breakfast
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Reviewed 29 June 2017

This place is in an old building very well located in the center of Memphis, Lots of restaurants within walking distance.
Studios are bizarrely arranged, but wide and comfortable.
Beware though of those rooms in the nman corridors, since they are in front of the main AC units, which are very noisy.
I had to ask to change room, which was gratefully accepted.
Contrary to most cases, best rooms are those as close to the elevators as possible, since they are those far from the terrible AC units...

Room Tip: See above above noisy ACs
  • Stayed: May 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank frenchindotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this reviewResponded 10 July 2017

I am very sorry you had to move to another room but I will make sure we share you feedback with everyone. We are very lucky to have such great restaurants and attractions just steps away!

Have a great Summer
Tracey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

If were going to Memphis we wanted to stay close to Beal Street and eat Bar-B-Q which means the Rendezvous. Thus we chose this hotel based on location and price. We were not disappointed on either. Our room was a suite with seperate sitting area and TV, The roof top bar had a wonderful view,all the hotel personel were ffriendly and helpful, Breakfast was good and the Rendezvous was closeby. We would stay here again.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Edbreb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this reviewResponded 29 June 2017

Thank You for choosing the Residence Inn Downtown Memphis as your hotel of choice in Memphis! We are lucky to have such great restaurants and attractions just steps away from the hotel.

Have a great Summer
Tracey

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Reviewed 26 June 2017

I stayed here for a weekend to attend a wedding. The location is very convenient and withing walking distance of everything. The hotel itself is nice and the rooms have plenty of space. I enjoyed the visit and would recommend this hotel to anyone.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank JohnBTipton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this reviewResponded 29 June 2017

We appreciate your business and I am so happy to hear you enjoyed you weekend stay in Memphis!

I hope you had a great time at the Wedding

Have a great Summer
Tracey

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Reviewed 18 June 2017

The hotel was nice. The staff was nice. The breakfast was good as well. The pet fee was not quoted over the phone. We made the call from the car so if it is transparent on the web site or mobile site we didn't see it, but booked it over the phone. Rez agent failed to disclose despite our volunteering the information. The parking situation is bad so you are forced to valet at $23 per day. That wasn't a quick service. If you are not traveling with a pet this is a nice location.

  • Stayed: June 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank robatron84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this reviewResponded 26 June 2017

Thank You for your feedback! Residence Inn are all Pet Friendly and provide this a service for our guests traveling with their pets and pet fees do vary at each hotel. I am sorry the Reservation Agent did not mention the fee to you.

We hope to see you again
Tracey Henninger

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Reviewed 13 June 2017

This hotel is right downtown near the riverfront. It is a historic property and did start it's life as a hotel and then became apts. Fortunately for us, Marriott turned it back to a beautiful hotel. The room we had was a studio. It was very comfortable for the two of us, but a little tight on the one side of the bed. There are a lot of nice old world touches to the lobby. Breakfast was good. There is also a roof top bar that is a really nice way to wind down at the end of the day. Unfortunately it is not open all week.
If you want good information on where to eat or where to go, go talk to Ima at the front desk. She is a real gem of an employee and really knows her city. Roosevelt was really helpful too.
The only thing that is somewhat negative about our stay, and this is not anything against the hotel, but be aware of a street hustler that is on the street corner between the hotel and Rendezvous restaurant. He will give you directions to the restaurant and then ask if you will buy his newspaper for a dollar. He says he has a license in a plastic name badge holder around his neck. Sounds a bit fishy to me.
The bus trolley runs on Second Street just steps away from the front door. Heading towards Bass Pro it is about a 2 block walk.
Overall we were very pleased with the service, room and location of the hotel.

  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank sochatai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this reviewResponded 14 June 2017

WOW! Thank you for such an amazing review! We appreciate you and look forward to having you back again!

Enjoy your Summer
Tracey Henninger

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