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“Not much of a Hotel”

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Quality Inn Memphis Airport
Ranked #44 of 138 Hotels in Memphis
Reviewed 16 June 2017

This hotel is not someplace I would stay in again. The neighborhood is awful and hotel is gated to keep riff raft out. Desk personnel were not very knowledgeable and seemed to be rude. It is also not very close to Beale street. Find another hotel before staying here. Also when I booked it was a best western but when we got there name had changed and we were never even notified about it. Drove around the block before we figured it out. Stay away from here!

Room Tip: Awful place to stay. Even the pool was bad!
See more room tips
  • Stayed: June 2017, travelled as a couple
    • Value
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Thank RedHouseRocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bessy L, Manager at Quality Inn Memphis Airport, responded to this reviewResponded 17 June 2017

Dear Guest,

Thanks for staying with us, we really appreciate your feedback and apologize the hotel did not fullfill your expectations.

We for sure will take your recommendations in count.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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11 - 15 of 467 reviews

Reviewed 28 May 2017

Very clean, quiet and comfortable room. An excellent location for catching an early morning flight out of Memphis. But it's an extremely busy industrial-type area -- with high security. A car is essential in this area if you want to go anywhere. I would not walk even the few yards to the gas station/convenience store nearby. Fast and comfortable airport shuttle service but best to book ahead to ensure availability when you need it.

  • Stayed: May 2017, travelled solo
    • Location
    • Rooms
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Thank Diane Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bessy L, Manager at Quality Inn Memphis Airport, responded to this reviewResponded 11 June 2017

Dear Ron,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Bessy Lopez
General Manager
Quality Inn
9013127000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2017

If you can sleep thru the FedEx airplanes taking off every minute starting at 3am then this is an excellent option, if not then not so good of an option. Extremely close to Graceland. Staff goes out of their way to be accommodating. Breakfast was excellent.

  • Stayed: April 2017, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Veryl K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bessy L, Manager at Quality Inn Memphis Airport, responded to this reviewResponded 11 June 2017

Dear Ron,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Bessy Lopez
General Manager
Quality Inn
9013127000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2017

Friendly, cozy and safe environment. I always recommend friends and family to stay at Best Western when visiting Memphis, TN...The staff go out of their way to assist you and make sure you are comfortable.

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Mary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bessy L, Manager at Quality Inn Memphis Airport, responded to this reviewResponded 11 June 2017

Dear Ron,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Bessy Lopez
General Manager
Quality Inn
9013127000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

Every time I come to Memphis I stay here. This is always my 1st choice to stay. The staff are friendly and helpful always. The breakfast is ok. I would prefer some bacon sometime. But other than that it is a great place to stay

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Sharyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bessy L, Manager at Quality Inn Memphis Airport, responded to this reviewResponded 11 June 2017

Dear Ron,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Bessy Lopez
General Manager
Quality Inn
9013127000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn Memphis Airport

Address: 3105 Millbranch Rd, Memphis, TN 38116-1917 (Formerly Best Western Executive Inn)
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Memphis
Price Range: €65 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Memphis Airport 2.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Ebookers, Hotels.com, Booking.com, Expedia, Agoda and 5viajes2012 S.L. so you can book your Quality Inn Memphis Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Executive Hotel Memphis
Best Western Memphis
Memphis Best Western

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