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Very good
12 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 8
Memphis, Tennessee

Reviews from our community

Very good - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
MaddieB19...
Naperville, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“nice place, no TV service”
Reviewed 26 June 2017 for a stay in June 2017
1
person found this review helpful

Pluses:
Location is great. Very close to Beale Street. We stayed in 813 so traffic noise was not a problem. Very clean and modern. Great Unit.
Minuses:
There was no cable TV reception. Your contract states that it is intermittent and they have no control over it. We called and the customer service people were very nice but they did not call Xfinity for us, just had their cleaning person come by the second day we were there. They couldn't fix it either. (surprise?-not!) It was a problem with comcast we're sure. They told us after the cleaning person verified we were hooked up correctly that they would make an appointment with Comcast to come out but it was too late by that time for us. We could not find the terrace they mention in the description. No directions to it. No information in the unit on how to find the health club or terrace. We did not ask Customer Service about this as we were more concerned about the tv. If you are NOT concerned about having any tv reception, ok to rent this place. Otherwise, skip it if TV is important to you. About parking, when I rented this, was told parking was next to the building. $10 a day. When I got the info packet, it described parking as being two blocks away. When I got another packet it showed the parking as next to the building. We called when we got there, they said parking was two blocks away. We said the info packet shows as next to the building. Which is it? LUCKILY, IT IS NEXT TO THE BUILDING! Very confusing.

Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
9 Apr 2018
Thank you so much for writing a review. We’re sorry that we failed to make your visit as enjoyable as it could have been. We assure you that we have addressed your concerns for this unit and ask that you allow us another opportunity to host you for a 5-star experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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