We visited the restaurant just recently.
There was only one member of staff who was too busy making coffees and pouring lemonade.
It took him 10 minutes to take our order, another 20 for the starter to arrive. We've been there for an hour and our main dishes weren't even made yet!
We said to the guy we had to go, can't wait any longer. The guy wasn't even bothered. No apologies or nothing. I'm afraid we weren't the only people who never received their food.
This is very disappointing.
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