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“No Interest In Customers.”
Review of Tony Macaroni

Tony Macaroni
Ranked #23 of 70 Restaurants in Motherwell
Dining options: Breakfast, After-hours, Delivery, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Reviewed 30 March 2018

Visited Motherwell restaurant with friends. Meal ordered was wrong three times. Trying to get service was impossible. Took three hours to get a main course and a dessert. When bill arrived, we were overcharged. When we queried it the young girl couldn't explain and we had to ask for the manager. The manager did his best to make excuses for the wrong meals. Shortage of staff. Prices on the menu are no longer clear either especially regarding vat. Emailed and got an acknowledgement and nothing else. Total lack of interest in the people who keep them in business.

1  Thank izzy772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 398 reviews

Reviewed 25 March 2018

Waited over an hour for our starters and had to ask where they were, apparently got sent to another table! My wife ordered the Sea Bass with Polenta but it came with mashed potato with no apology or explanation, did they hope we wouldn't notice! Then one of the staff started clearing our table while we were still eating. Oh and bar staff could learn some manners on how to place drinks on a table! Only good thing was our waitress who despite being new was very friendly and at least she apologised when we spoke to her! Could have been smoothed over if the manager could have been bothered to come over to speak to us. Wasn't even that busy!! All in all terrible and will not be back!

    • Value
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2  Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2018

Visited on a cold and windy Saturday night hoping table was going to be warm and comfortable......unfortunately for us we were smack bang in the middle of the hurricane that happened every time the main doors opened or the take away doors were opened. There wasn't really much the staff could do about this except keep the internal take away staff doors closed. This basically ruined the visit as no one could stop shivering or take their jackets off whilst eating.

Food was OK nothing great to be honest but the environment really impacted on the visit so maybe being a tad unfair. Staff were friendly and quick to serve so overall would I visit again....??? Only if table was at the rear of the restaurant.

    • Value
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Thank SkyeGO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Love this place every time I have been it has been brill they rotate there chefs so they don't get stuck in a rut starters are good but mains and puds are ma fave if you get chance try tablet sundae fantastic pudding

Thank Frank R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

First time here since refurb. Place looks nice. Been a few times before and always been hapoy with service. Food isn't outstanding but always a nice portion and enjoyable.

I had the calimari to start. Was nice but would prefer them to be a little crispier. Main I went for their pizza of the year as a calzone. The bbq sauce was very nice and if you enjoy onions then this ones for you.

Wine was nice and cocktails were excellent.

Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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