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“Great Food and Dog Friendly”

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The Ilchester Arms Hotel
Ranked #2 of 4 Hotels in Abbotsbury
Certificate of Excellence
Reviewed 3 October 2017

Had a great evening here whilst on holiday in Dorset.The staff were really friendly and helpful. The food was great and they are really dog friendly. The parking is a little tight getting in but otherwise is fine. They have a good selection and some vegetarian options too. They were more than willing to adapt the meals to suit individual tastes as my wife who is vegetarian doesn't like goats cheese or mushrooms but she had a lovely meal. Would definitely go again if we were ever in that part of the country again.

  • Stayed: September 2017, travelled with family
    • Service
Thank Bryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 292 reviews

Reviewed 18 September 2017 via mobile

Have just come back from a short break.all in all it was an ok trip. Village was lovely. Locals friendly. Great walks with dogs. The hotel itself is exactly what the other reviews say. Rooms need updating although ours was perfect for dogs. Food however needs improvement. The fish pie was bland and my fish had skin on. My husbands sausage was raw at breakfast. My pan fried chicken breast in a Brie sauce was not what I was expecting especially the homemade chunky chips that weren't.the sauce was a holindase sauce not Brie again was bland. I was offered a complementary dessert which was passion fruit cheesecake, the base was soggy and all I could taste was butter. However I can recommend the stir fry veg and tortillas that was very yummy. Think these are just teething problems for new owners who need to find feet and see what's working and what's not. Would stay again for the walks and the local gin.

Stayed: September 2017, travelled as a couple
1  Thank Nessa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2017

We booked our accommodation at short notice and so there wasn't a lot of choice and we struggled to find available rooms in the area we wanted but the reviews suggested that the Ilchester Arms was a good choice. When we arrived the village was picturesque and the outside of the hotel looked quaint so we had high hopes. Unfortunately the inside of the hotel didn't live up to the promise of the outside.

We took one look at our room and instead of resting for a couple of hours as we'd initially planned, we immediately got back in the car with the intention of staying out until late and spending as little time in the room as possible before leaving early the next morning.

Pros:
Good location . nice village
Nice view from the room
Bed linen appeared worn but clean
Friendly staff at breakfast
Good chef judging by the well cooked breakfast

Cons:
Shabby and poorly maintained room
Stained carpet
Stained sofa
The sink was in the main room not the bathroom, so after using the toilet we had to leave the bathroom and cross the bedroom to wash our hands next to the bed
Broken and dirty window covered with cobwebs inside and outside
Broken picture frame on window sill (next to the dead flies..)
Very small selection of refreshments in room and no biscuits provided
Could feel every spring in the mattress
There was something brown and crusted stuck to the bedcover so that went straight off the bed and in the corner
Intermittent noise like a washing machine or fan going on and off all night so we got little sleep
Room must have been above the kitchen because it smelt strongly of fish

Breakfast was served in the conservatory and we were hopeful because it looked nice from a distance - unfortunately it was as poorly maintained and dirty as the room we'd stayed in:
Loose tile next to the breakfast buffet which I kicked and nearly tripped over
Dead spiders and cobwebs all along the windows, fairy lights and ceiling
No individual servings of tea / coffee - a flask was put on the buffet table for everyone to help themselves
Paltry selection on the buffet - large containers of cereal, a couple of apples, a pear and an orange and some bread for toast, no pastries etc

To be fair we didn't bother complaining at the time because we figured that the windows couldn't be fixed, sofa and carpet cleaned etc in the few hours we were there. We also knew that accommodation was very limited and weren't hopeful of getting another room so we just resolved to spend an uncomfortable night and leave as early as possible the next morning.

The other accommodation we stayed in during our trip was in the same price range as the Ilchester Arms but the quality of the rooms and breakfast far surpassed it and in our view it was very overpriced for what was offered and needs quite a lot of fixing up to bring it up to standard.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 304cheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

We decided to have a short break with our border terrier and opted to stay at the Ilchester Arms as it is well located and has dog friendly room options.
We had a good stay, and were well looked after in the pub where we had dinner on the Saturday night and drinks on the Sunday.
However the rooms are in real need of updating. Ours was very tired, in need of complete redecoration, and a new bathroom. It was a struggle to get any cold water out of the sink tap for example. To be fair to the management, they do accept that changes need to be made, but this wasn't a particularly cheap rate, and so the price didn't reflect the actuality.
However, our room was clean and roomy.
The staff were very helpful on the whole, although there was some evidence of disorganisation - we had to show our bank statement to prove we had paid our deposit; and then we were questioned on the Sunday as to whether we had paid our drinks bill on the Saturday (we had!). All politely done, but I don't think these questions needed to be asked.
Our food on the Saturday night was good, and the pub itself is friendly and spacious.

Overall, I think the Ilchester Arms has a lot of potential - and it's set in the stunning village of Abbotsbury - but there is still a bit of a way to go.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank owenrm0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017

Upgraded to 'bridal suite' as couple in our original room had extended their stay. Room was excellent but in need of a 'wash and brush up' as fittings looking tired and worn. All the staff were friendly and helpful. However on the Thursday when we stayed there were only two staff covering the bar and restaurant so service was slow and a bit haphazard. They had run out of our first choices. My, second choice, burger was over-salted but otherwise OK. My partner's Chowder appeared OK but she was unwell for the next two days - suspect the garnishing prawns might have been hanging around for a while! breakfast was OK but my bacon was definitely the previous nights (from the burgers?) bunged under the grill until burned around the edges - and bone dry! Overall we really liked the pub, thought the new couple were great and had all the skills to perk the place up but they really need to knock the kitchen into shape as we, and a lot of TripAdvisor reviewers ,have commented on its shortfalls.

Room Tip: Great view from South Facing room. Ground floor rooms dog friendly.
See more room tips
  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Flaminghaem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ilchester Arms Hotel

Address: 9 Market Street, Abbotsbury, Weymouth DT3 4JR, England
Region: United Kingdom > England > Dorset > Weymouth > Abbotsbury
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 4 Hotels in Abbotsbury
Price Range: €61 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ilchester Arms Hotel 3*
Number of rooms: 9
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