Having been a regular diner at this cafe where the food was always excellent, I was very disappointed with my visit today. There was no organization whatsoever, the music was far too loud and the food was cold and unappetitizing. First I had to ask the young girl to turn the awful loud music down which she did without any problem. Then the tea arrived way before the meal and was cold by the time the food arrived. I had to ask the young girl for another pot of tea. The plate of pancakes which I was looking forward to were completely cold as was the plate inself. They were not the usual pancakes but some factory-made rubbish which tasted like cardboard. The presentation of the food was very bad and the service was so slow it was pathetic. It was not as if they busy as there were very few customers both inside and outside. The staff was poorly trained and had no idea how to run a cafe. I am a regular diner at this cafe and have always given in 5 stars in the past. The only reason I am giving it two stars today is that he staff though completely incompetent were nice and polite throughout. Based on the meal I had today I could not in all honesty recommend this cafe. If the owner wishes to continue with this cafe he needs to get proper staff and put somebody capable in charge. Otherwise he will lose all his loyal customers.
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