I can say with certainty after speaking to my family members who stayed in different rooms, there were hairs all over the bathroom floors. Bath tub rings make us feel that cleaning is sub standard. Food is not that good but desserts are good.

We booked the Pillo Hotel due to the proximity of the premises to tayto Park. However I really struggle to understand how the hotel can advertise as a 4 * hotel. This baffles me. It is a 3 star at best.
The pros:
1. The dinner and breakfast both were absolutely beautiful and the choices for both were plentiful. We really enjoyed both meal as did the children.
2. The cocktails were delicious.
3. There was so many staff, and in particular the restaurant staff were so friendly and helpful.
4. The bathroom in the bedroom was clearly recently renovated and was very clean and modern
The cons:
1. The pool area and changing rooms are so run down and filthy. The pool itself was clean, but the pool area and changing rooms left alot to be desired. They were also both freezing.
2. The bedroom was tired and outdated. Room 331 was where we stayed. The beds were comfy, but the carpet on stained, the furniture is old and there's way too much. The armchair and spin chair were both old and stained. It's a crazy amount of furniture to have in the room.
3. The Aircon didn't work. Iv seen comments going back a few months to say it wasnt working. This is not acceptable esp in a family room. There was one fan.
4. There's a balcony area. This makes no sense. You can't enter it, but the door opens slightly for air. But the balcony is FILTHY. It's mouldy and there's a smell coming from there so we kept the door closed.

I stayed here back in 2017 and the hotel has gotten so run down since then which is confusing as I thought it was being renovated at one stage during covid. I would struggle to return and if so 100% not to this room